Executive Lead for Strategic and Competitive

7 months ago

Sheffield, United Kingdom St. Luke's Hospice Full time

**JOB DESCRIPTION**

**Job Title**:Executive Lead for Strategic and Competitive Performance

**Department**:The Executive Team

**Location**:On site. LCL and/or ERS, with some hybrid working by
(LCL, ERS, Retail, Home, Hybrid etc) agreement

**Responsible To**:Commercial Director

**Accountable To**:CEO

**Responsible For**:Head of Marketing and Communications
Data Analytics Lead

**Status**:Permanent

**St Luke’s Vision, Mission and Strategy**:
The job-holder will be expected to work to advance St Luke’s Vision, Mission, Strategy and Core
Values, which are:
▪ **Vision**

Supporting and caring for everyone affected by terminal illness in Sheffield.
▪ **Mission**

To deliver the best possible palliative care in Sheffield, whilst developing and driving continual improvements for everyone affected by terminal illness.

▪ **Strategy**
St Luke’s is dedicated to the wellbeing of the terminally ill in Sheffield and their loved ones.
No patient or family is ever the same, and our journey with each individual is unique. Above all, we are about life, and enabling our patients and their loved ones to live theirs and die with dignity and respect. Our strategy to achieve this is defined by our values.

▪ **Our Values ** o **Dignified** - In everything we do, we provide and nurture an environment that ensures a dignified, respectful and human experience for everyone in our care. o **Compassionate** - Compassion is at the heart of St Luke’s, expressed by human kindness and a selfless, benevolent concern for the wellbeing of everyone we care for no matter what their circumstances. o **Inspired** - Inspired by those we care for, we are proud to be part of our community and it is a great privilege to support individuals and their families through many challenging and significant moments. We are always mindful of the trust and confidence invested in us by them. o **Pioneering** - We aspire to be the best and to set new benchmarks for end of life care, inspired by the pioneering spirit of our founders. We are advocates for the terminally ill,

**JOB DESCRIPTION ** we are their voice and their champions, and therefore we will never stop striving to improve what we do.

**Our commitment to Equity, Diversity & Inclusion**:
The job-holder can expect to work in a space that is free from barriers and attitudes that are free from prejudice:
We seek to employ, engage with, and care equally for all we encounter; striving to make our employment, volunteering, events and services free from barriers, and our attitudes free from prejudice, and treating everyone as a unique individual, providing the best experience that we can for each person.

**Key Responsibilities**:
An overview of the job-holders key responsibilities includes:
- 1. The Executive Lead for Strategic and Competitive Performance is a key organisational role, working with colleagues at all levels and supporting the Board and Committees as required.

2. Working alongside the Executive Team (responsible for setting strategy) and the Operational
Leadership Team (responsible for implementing strategy), the role supports the coordination of strategic planning, the analysis of options, and the development of implementation plans - including the presentation and messaging of the strategy to the Board and stakeholders including staff.

3. The role is responsible for the ongoing monitoring of strategic delivery, analysis of performance against plans, and for reporting this both qualitatively and quantitively to colleagues and stakeholders in various formats and forums. The role has responsibility for the flow and capture of information to monitor and make business evidenced decisions used at
Executive and Board level, both in reporting and also identifying the key indicators and revising these as necessary as Organisational strategy changes.

4. The role will develop and lead strategy that drive commercial insights, and provide timely and accurate business informatics and data analysis, and regular business performance reviews.

5. The role will work with colleagues in addressing problems arising which negatively affect performance against key objectives, and to help with the development of plans to remedy those problems. Likewise, the role will work with colleagues to identify and assist in building on opportunities arising from positive performance.

6. Work with the Commercial Director to undertake the commercial assessment of major business opportunities (internal and external) with potential for major impact on St Luke’s long-term growth / profitability.

7. The role will oversee the Data Analytics Lead in the development of data analysis and information sharing at St Luke’s and how this is used to inform decision-making and to

**JOB DESCRIPTION ** improve performance, supporting strategic priorities and operational deliverables. This will include the wider development of data usage across St Luke’s and the organisational capability to access and utilise t

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