Welfare Officer

7 days ago


Cardiff, United Kingdom St John and Red Cross Defence Medical Welfare Service Full time

Do you want to make a real difference to the lives of veterans? Are you a confident, self-starter with welfare experience? We are looking for someone with strong people skills, who can work independently and as part of a large team, to join DMWS in Cardiff.

We are looking for someone with great interpersonal skills, compassion, the ability to handle complex cases. As part of this role, you will be supporting veterans and veteran-patients (both inpatient and outpatient at local hospitals) along with providing support to families at Cardiff & Vale University Health Board, University Hospital of Wales.

The responsibilities will be the welfare and effective management of referrals as part of a multi-disciplinary team. Attending multi-disciplinary meetings and carrying out joint, and lone visits to patients, and liaising with other agencies within the hospital and community to ensure the best outcome for patients and families. You will be required to correctly assess the welfare needs of service users with unfaltering professionalism and sensitivity. You will need to be able to provide a rapid, solution-driven personal response to support in times of need, or in crisis situations.

To find out more about the position please read the Welfare Officer Job Description

Additional benefits include:

- 30 days leave plus bank holidays
- Enhanced sick pay
- Up to 6% matched pension contributions
- Death in service benefits
- Great training opportunities

Contract length: 2 years
Full-time, Contract
Salary £24,091.00 per year


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