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Single Point of Access Administrator

4 months ago

Portsmouth, United Kingdom NHS Professionals Full time

**Job Title**:Single Point of Access (SPOA) Administrator

**Trust Location**:Southern Health NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Southern Health NHS Foundation Trust is the place for you.

**About the Trust**

Southern Health NHS Foundation Trust provide community health, specialist mental health and learning disability services for people across the south of England.

They cover Hampshire and one community service on the Isle of Wight.

They are one of the largest providers of these types of service in the UK, employing around 8,000 staff who work from over 150 sites, including community hospitals, health centres, inpatient units, and social care services.

**What you’ll be responsible for**:

- To cover the Single Point of Contact referral service taking referrals from clinicians and patients requesting community services intervention and support to prevent hospital admission and for identified single service referrals as agreed
- To complete the necessary referral form accurately with appropriate checks in order to present health professionals with full, up to date information prior to patient assessment
- To provide complex information and use knowledge gained to liaise with a variety of health professionals including GP’s, to identify and co-ordinate the appropriate action plan for the patients
- Negotiate with multiple therapies/agencies and appropriate speed of response for completion of multi-disciplinary assessment of patient needs

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills
- both verbal and written
- Microsoft office skills
- Outlook, Word, and Excel
- Ability to meet deadlines and work under pressure
- Previous administrative experience
- Previous NHS experience
- **Depending on the Trust, you may require variable additional certification and skills.**_

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary contract

**Salary**: £11.85 per hour

Schedule:

- Monday to Friday

Application question(s):

- Can you reliably commute to Queen Alexandra Hospital, Cosham, Portsmouth PO6 3LY?
- Are you available immediately? If not, please state your notice
- How many years of admin experience do you have?
- Do you know your typing speed? If so. please state in wpm

Work Location: One location

Reference ID: 59478