Probation Officer Assistant
4 days ago
We are seeking a skilled and dedicated individual to join our team as a Case Administrator. As a key member of our probation team, you will play a vital support role in helping to keep the public safe and supporting offenders to turn their lives around.
Key Responsibilities- Manage and maintain accurate offender and victim information on relevant databases.
- Ensure effective administration of referrals and relationships between offender management, victims, interventions, service providers, and external agencies.
- Prepare, maintain, and collate case and other records, files, and management information.
- Provide cover for an effective and efficient reception and telephone enquiry service.
- Act as single point of contact within the unit for specialist areas of work.
- Carry out enforcement administration as required.
- Organise the availability of equipment, materials, and facilities for activities relating to case management.
- Maintain appropriate systems to ensure effective use of general unit resources.
- Undertake specific Visor administration tasks in accordance with procedures.
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures.
- Provide cover within the unit and to other units within the LDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with NPS statutory responsibilities and agency policies.
- Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals.
- Good keyboard and IT skills, including proficiency in MS Office Word and basic skills in Excel.
- Ability to use databases.
The Probation Service protects the public from the effects of crime and gives offenders the chance to turn their lives around. As a Case Administrator, you will be part of a team that makes a real difference in the community.
Successful applicants may be based in a wide variety of office, court, team, or prison locations within the Probation Service region.
- Annual Leave: 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.
- Pension: The National Probation Service is covered by the Local Government Pension Scheme (LGPS).
- Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
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