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Probation Officer Assistant

2 months ago

Portsmouth, Portsmouth, United Kingdom Ministry of Justice Full time
About the Role

We are seeking a skilled and dedicated individual to join our team as a Case Administrator. As a key member of our probation team, you will play a vital role in supporting the effective management of offenders in the community.

Key Responsibilities
  • Manage and maintain accurate offender and victim information on relevant databases.
  • Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers, and external agencies.
  • Prepare, maintain, and collate case and other records, files, and management information, in accordance with required standards.
  • Provide cover for an effective and efficient reception and telephone enquiry service.
  • Act as a single point of contact within the unit for specialist areas of work as required.
  • Carry out enforcement administration as necessary.
  • Organise the availability of appropriate equipment, materials, and facilities for activities relating to case management.
  • Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
  • Undertake specific Visor administration tasks in accordance with procedures.
  • Ensure all activities are conducted in accordance with Health and Safety policies and procedures.
  • Provide cover within the unit and to other units within the LDU and Division as appropriate.
  • Carry out safeguarding children duties in accordance with NPS statutory responsibilities and agency policies.
  • Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenging anti-social behaviour and attitudes.
Requirements
  • Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals.
  • Good keyboard and IT skills, including proficiency in MS Office Word and basic skills in Excel.
  • Ability to use databases.
About Us

The Ministry of Justice is committed to protecting the public and giving offenders the chance to turn their lives around. As a Case Administrator, you will play a vital role in supporting the effective management of offenders in the community.

Successful applicants may be based in a wide variety of office, court, team, or prison locations within the Probation Service region.

  • Annual Leave: 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.
  • Pension: The National Probation Service is covered by the Local Government Pension Scheme (LGPS).
  • Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.