Business Support Officer/Coordinator

3 weeks ago


Portsmouth, Portsmouth, United Kingdom Portsmouth City Council Full time

Job Title: Business Support Officer/Administrator

Job Summary:

We are seeking a highly organized and communicative Business Support Officer to join our team at Portsmouth City Council. As a key member of our Housing, Neighbourhood and Building Services Directorate, you will provide comprehensive personal support to the Assistant Director and his management team.

Key Responsibilities:

  • Provide administrative support to the Assistant Director and his team, including preparation of materials for meetings and tracking of key actions.
  • Be a key point of contact for Assistant Directors, Heads of Service and other managers throughout building services and the directorate.
  • Share and manage communications, support the response to complaints and organize, attend and minute a wide variety of meetings.
  • Work closely with other Business Support Officers and the Executive Personal Assistant to the Director.

Requirements:

  • Proficiency in the use of IT systems, including M365 applications.
  • Good understanding of the importance of measures and data, with the ability to create and use Excel spreadsheets.
  • Excellent communication and people skills, with a confident telephone manner and good literacy and numeracy skills.
  • Demonstrate a good understanding of Data Protection and the importance of confidentiality when dealing with sensitive information.
  • Be flexible in the timing of working hours to support the demands of the work.

What We Offer:

  • A generous pension scheme.
  • Up to 31 days annual leave per year pro rata + bank holidays.
  • Flexible working options, including hybrid working with a minimum of two days office based per week pro rata.
  • A range of retail discounts via our reward portal.
  • Free Access to Employee Assistance Program (EAP) and wellbeing support.
  • Access to a wide range of training and development opportunities.

About Us:

We are a disability confident employer, committed to ensuring that our recruitment and selection process is inclusive and accessible. We welcome applications from all areas of society.


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