Regional Specialist
6 months ago
Overview:
The Regional Specialist is to be considered the expert of their assigned markets.
This role focusses on aspects such as, but not limited to:
- Overall recovery performance and management of escalation requirements
- Knowledge sharing and support to stakeholders, such as Clients and the internal UCM team
- Quality and risk management support
The Regional Specialist is to work closely with the Claims Team Leader and Quality & Risk Manager ensuring they are kept up to date with high level issues and changes.
Personal attributes:
- A solid understanding of the insurance claims administration processes
- An organised and proactive approach that shows in excellent administration skills
- Excellent numerical skills to be able to analyse and interpret data
- Ability to produce accurate reports for internal and external use
- Excellent communication skills, both verbal and written
- To develop and maintain excellent working relationships with customers and colleagues across the Company
- Good time management and organisation skills with the ability to prioritise work
- Great problem-solving skills with the ability to adopt a logical approach to resolving queries
- A flexible approach and positive attitude
- Strive to deliver performance targets and drive business improvements to contribute to the success of the business
If you are a motivated individual who thrives in a fast-paced environment and enjoys problem-solving, we would love to hear from you.
**Job Types**: Full-time, Permanent
**Salary**: Up to £25,000.00 per year
**Benefits**:
- Company pension
- Life insurance
- Private medical insurance
- Work from home
Schedule:
- Monday to Friday
**Experience**:
- claims: 2 years (required)
Work Location: Remote
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