Customer Application Specialist

5 months ago


Remote, United Kingdom Agilent Technologies Inc. Full time

As a **Customer Application Specialist **(CAS) in the Europe Sales - Diagnostics & Genomics group **you support that journey helping our customers in the Pathology laboratories**. We provide timely and high-quality diagnoses within the cancer diagnostic setting, through trusted answers and insights that advance the quality of life. We are passionate to lead, win and grow as One Agilent in a culture in which we encourage feedback, recognise our successes, and continuously develop ourselves.

This is an exciting opportunity to work in a field-based role, **focusing on the London, South East and East UK regions**, within the Diagnostics and Genomics (DGG) Division of Agilent as a member of the UK Customer Application Specialist team, supporting Field Sales in the Pathology & Healthcare setting.

**In this role you will be required to**:

- Provide in-field pre-sales technical support to UK Sales Representatives to ensure high value sales are progressed, including Customer Facing Team technical visits, on-site demonstrations, workshops, and tender support.
- Provide post-sales support to the customer, including onsite instrument and product training, validation support, optimisation / adaptation of products to customers’ needs troubleshooting, ongoing technical support and customer care.
- Collaborate, support and act as backup when required the Customer Technical Support Team / Technical Support Specialist
- Attend internal meetings and product trainings
- Report time for onsite visits and administrative tasks
- Be the face of Agilent by ensuring global policies and standard processes are adopted and followed. On top, help build customer relationships and maintain customer satisfaction and loyalty

**Qualifications**:

- University degree in Life Sciences, Biomedical Science, Biology, Biochemistry, Molecular Biology or equivalent field
- Proficient experience within pathology workflow, H&E staining, special stains, Immunohistochemistry and ISH
- Fluent English skills
- Experience with troubleshooting and problem solving is an advantage
- Happy to regularly travel up to 80%, primarily within the London, South East and East UK regions, but travel throughout the UK may also be required
- Valid UK driver’s license

On a personal level, you are results-driven, self-motivated and organised who possess a high level of drive and initiative. You are also friendly, sociable and enjoy working with others as a great team mate.

**We offer**:

- Competitive compensation and benefits package (yearly company bonus, private health care, pension scheme, discounted stock purchase plan, medical & life insurance )
- Exciting projects in a dynamic collaborative team grounded on an agile culture
- Career development opportunities in an international company
- Work-Life-Balance is encouraged
- Permanent contract in a fast-growing global company

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

**Option to Work Remote**: Yes

**Travel Required**: 75% of the Time

**Schedule**: Schedule:Full time

**Shift**: Day

**Duration**: No End Date

**Job Function**: Sales



  • Remote, United Kingdom System C Healthcare Full time

    We are System C, a proud British business on a mission to connect and transform health and care outcomes for all through our market leading software. We care about what we do, and that goes for our team members too. We take our role in public digital transformation seriously. We're in it for the long haul and pride ourselves on how we strive to be better,...


  • Remote, United Kingdom Philips Full time

    **Job Title**: Clinical Application Specialist, IGT-D Coronary - South **Clinical Applications Specialist IGT-D Coronary** - Share your clinical expertise to help others to use Philips Image Guided Therapy Devices (IGT-D) Coronary to their fullest potential._ **Your role**: - Make the difference in multiple hospital settings by using your Cardiology...


  • Remote, United Kingdom Qiagen Full time

    **Overview** At the heart of QIAGEN’s business is a vision to make improvements in life possible. We are on an exciting mission to make a real difference in science and healthcare. We are still the entrepreneurial company we started out as and have today achieved a size where we can bring our full power to many initiatives and to our presence across the...


  • Remote, United Kingdom CONDUENT Full time

    **About Conduent**: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture...


  • Remote, United Kingdom Github Full time

    From open source to DevOps, organizations are looking for new ways to speed up software delivery—but still rely on traditional security tools. GitHub Advanced Security helps teams build safer code faster with the world’s most advanced semantic code analysis engine. We are looking for Corporate & Mid Market Software Security Specialist in the United...


  • Remote, United Kingdom Chuckling Goat LTD Full time

    **Role Description** Looking for a Customer Support Specialist with a passion for gut health and nutritional therapy to join our team. If you're a quick learner, good with computers, love natural health products and helping people, this is the role for you. We're a team of hardworking and enthusiastic individuals - we look forward to welcoming you to...


  • Remote, United Kingdom AND Digital Full time

    **Application Security Lead --- Group Operations & Tech**: **AND Digital is a fast growing, tech consultancy.**: Our Business We believe in empowering people with the knowledge they need to unlock the full potential of technology. We’ve grown rapidly through the skill and commitment of our team, but we’re not slowing down and we’re certainly not...


  • Remote, United Kingdom Advancing People Multilingual Full time

    **Advancing People Multilingual - Recruitment Specialists are Recruiting for a German Speaking Customer Advisor for their client based in Bedford, Bedfordshire** **Main Responsibilities** - Accurately & professionally manage inbound calls - Deal with web enquiries in a prompt manor - General administrative duties. - Taking receipt of returned product and...

  • German Speaking

    5 months ago


    Remote, United Kingdom The Recruiters Room Full time

    **German / English Speaking Customer Service Specialist** **Bracknell** **£24,000 - £28,000** **Permanent** - Are you a fluent German speaker (to business level) - both written and spoken? - Do you have previous telephone-based customer service experience, gained within a commercial business? - Are you some who is able to remain calm and positive when...


  • Remote, United Kingdom FinanSys Solutions Full time

    Location: Remote Working hours: Mon - Fri: 09:00 to 17:30 UK Time Reporting to: Operations Manager Start Date: ASAP **Salary**: Negotiable **About FinanSys** As leading providers of Infor SunSystems and Oracle NetSuite, FinanSys has a business management solution for every organisation. We combine these products with over 25+ years of experience...

  • Customer Partner

    5 months ago


    Remote, United Kingdom Stonewater Full time

    **6 Month Fixed Term Contract** Here at Stonewater, we are looking for a Customer Partner to join our team and support customers who are displaced from their home. This could be due to an emergency situation, outstanding repairs or pest control problems. As Customer Partner, you will take ownership of these customers and ensure they are provided with...


  • Remote, United Kingdom Clubspark Full time

    **Our Company** Clubspark is a global leader in sports technology and growing rapidly! With teams in the UK, US and Australia, we are on a mission to help people discover sports and activities for better, healthier lives and communities. It’s an exciting time to join us! The Clubspark platform supports venues and coaches in sports including tennis,...


  • Remote, United Kingdom Syniverse Full time

    Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight...


  • Remote, United Kingdom Benivo Limited Full time

    Benivo is disrupting a 32 billion dollar industry with technology and data. Our mission is to transform the mobility industry with smart technology. Benivo are looking to on board an experienced Customer Operations Specialist, to join the customer support team in supporting Benivo’s users with navigating through their accounts, as well as performing...

  • Customer Partner

    5 months ago


    Remote, United Kingdom Stonewater Full time

    We’re now looking for a Customer Partner to join our Tenancy team and provide an exceptional customer service, putting customers at the heart of everything you do. The role will be straddling two sub teams within our Tenancy team, so two days will be spent in tenancy processes, working on mutual exchanges and succession / death of tenant cases, and three...


  • Remote, United Kingdom Vita Health Group Full time

    The Role: What you will do? **The Role**: Are you looking for an customer service role that will really make a difference to lives? A role that will complement your busy life schedule at hours to suit you? Being a customer service advisor is a very rewarding but also sometimes challenging job, every day is different to the last and there is a lot to learn....


  • Remote, United Kingdom GE Healthcare Full time

    **Job Description Summary**: Customer facing staff responsible for winning business within the London and South East area of the UK (Specific region to be defined). Selling the Ultrasound Clinical Solution within the Point of Care region. Demonstrating POC ultrasound products to our customers.... delivery and working with passion and drive for our...

  • Customer Support Agent

    5 months ago


    Remote, United Kingdom Distinct Consultancy Group Full time

    **Customer Support Agent +up to £28,000 + Fully remote + Leading eCommerce Tech Business + 33 Days Annual Leave + Career Progression!** **The Company** We are working with a market leader who are experiencing significant growth. They have a large client based and project/product portfolio, as such they are looking to add a Customer Support Agent list to...


  • Remote, United Kingdom BCP Council Full time

    Job Introduction **The Role** We are looking for a Customer Service Advisor to join our friendly team helping customers with enquiries and service requests about Council Services. The role is working within our contact centre team answering enquiries from customer on the telephone. We provide access to a wide range of Council services and this role is the...


  • United Kingdom - Remote Based Philips Full time

    Job TitleApplications Specialist Ultrasound (General Imaging)Job DescriptionIn this role based throughout the North East of England, you have the opportunity to significantly contribute to growing our Ultrasound business, customer happiness, and after-sales support by demonstrating the Philips Ultrasound family of products and training new and existing users...