German Speaking

5 months ago


Remote, United Kingdom The Recruiters Room Full time

**German / English Speaking Customer Service Specialist**

**Bracknell**

**£24,000 - £28,000**

**Permanent**
- Are you a fluent German speaker (to business level)
- both written and spoken?
- Do you have previous telephone-based customer service experience, gained within a commercial business?
- Are you some who is able to remain calm and positive when facing pressure and conflict?
- Are you someone who takes initiative to get required information and troubleshoot issues with little to no supervision /directions (after initial training period)?
- Are you able to plan, prioritise and organise your own workload, within a fast-paced and rapidly evolving work environment.

If your answer is **‘YES’** to the above questions, then please **READ ON**, as this **COULD **be the next exciting permanent role for **YOU**

**The Role**:

- Advise potential customers over the phone on various product ranges as well as processing orders
- Investigate and resolve any after-sales queries and return-requests.
- Organise returns /replacements of faulty products.
- Receive training to gain a thorough product understanding.
- Efficiently troubleshoot and resolve customer’s issues.
- Involved in various projects to improve the customer journey.
- Support creating and developing the operating procedures with a focus on customer experience.

**Required Skills**:

- Excellent English & German - written and verbal
- Zendesk experience
- Computer literate (Word, Excel, Outlook) and a CRM system
- Experience troubleshooting a distinct advantage
- Being helpful, respectful, approachable, and team-oriented, building strong working relationships and a positive work environment.
- Successful experience working from home.

**Beneficial, but by no means essential**:

- Proficiency in another European language such as French, Dutch or Italian.

**Job Types**: Full-time, Permanent

**Salary**: £24,500.00-£28,000.00 per year

**Benefits**:

- Company pension
- Work from home

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

**Language**:

- German (required)

Work Location: Remote



  • Remote, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking experienced and creative **German Speaking Travel Consultant** to join our clients vibrant and dynamic team, London hybrid or remote working. This award winning travel company offer high-quality travel around the world for travellers from spa weekends to windsurfing holidays. If you are seeking career progression and thrive working within in...


  • Remote, United Kingdom Recruitment Direct Ltd Full time

    **Czech and German Speaking Customer Service - remote with going to the office once a month** **Cambridgeshire, England** **£23,500 per year + benefits** Our client based in Cambridgeshire requires Czech and German speaking customer service advisors. The contact Centre is open Monday to Saturday between 7am to 8pm and a willingness to work shifts is...


  • Remote, United Kingdom Carrington Recruitment Solutions Full time

    **German Speaking Senior SaaS Pre-Sales Consultant, Senior Solutions Consultant, Pre-Sales Engineer, Remote** Senior German Speaking SaaS Solutions Consultant / Senior Pre-Sales Consultant / Engineer required to work for a fast-growing global SaaS organisation. This is a remote role and it would be preferred that you are based somewhere in the UK. We could...


  • Remote, United Kingdom Advancing People Multilingual Full time

    **Advancing People Multilingual - Recruitment Specialists are Recruiting for a German Speaking Customer Advisor for their client based in Bedford, Bedfordshire** **Main Responsibilities** - Accurately & professionally manage inbound calls - Deal with web enquiries in a prompt manor - General administrative duties. - Taking receipt of returned product and...


  • Remote, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are on the hunt for an experienced **Dutch, French OR German Speaking Travel Consultant** for a highly successful and long established travel company due to remarkable growth to work remotely. This opportunity is ideal for a leisure or business travel consultant conversant with GDS looking for an exciting career. We would consider travel professionals...


  • Remote, United Kingdom Vivienne Westwood Full time

    **KEY RESPONSIBILITIES** - Providing outstanding customer service, liaising directly with customers and clients on all platforms. - Maintaining high Customer Service standards, providing helpful assistance and efficient service. Communicating with team members on matters related to shipping, receiving, and inventory management to present accurate information...

  • Appian Lead

    2 weeks ago


    Remote Nationwide, United Kingdom We Are Orbis Group Ltd Full time

    Job Description Appian Lead - Appian Developer - Appian - SQL - BPM - German & English Speaking Appian Lead - Appian Developer - Appian - SQL - BPM - German & English Speaking requirement for an urgent start. The client has a need for multiple hires across Appian Lead & Appian Developers Appian Lead - Appian Developer - Appian - SQL - BPM - German & English...


  • Remote, United Kingdom Zenith People Full time

    Permanent- Remote- Posted 4 hours ago**Hours: Monday-Friday 8am-4pm and 9am - 5pm** **The role responsibilities**: - Handling inbound calls from consumers and distributors - Resolving queries and keeping customers updated on the status of their enquiry - Processing inbound promotional claims accurately and efficiently - Making effective use of down time by...


  • Remote, UK, United Kingdom myGwork Full time

    This job is with Zoom, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. What you can expectThe Junior Solution Engineer role at Zoom is an exciting and rewarding position. The ideal Solution Engineer is passionate about our vision and...


  • Remote, United Kingdom Talentful Full time

    Talentful is inventing the future of recruitment by offering cutting-edge solutions that help high-growth technology companies hire the best talent. Founded in 2015, our experienced talent experts act as a flexible onsite extension of in-house talent functions via a monthly subscription to ensure the best cultural matches and outstanding recruitment...


  • Remote, United Kingdom Bond Recruitment Full time

    Job Title: Specification Technologist - Food Law Advisor (German Speaking Markets) Salary range: £45,000 per year Food Law Advisor (German Speaking Markets) Remote | United Kingdom | Full-time Description: THE ROLE We are seeking an experienced Advisor to join our team and ensure compliance with legal labeling requirements and retailer policies for our...

  • Credit Controller

    5 months ago


    Remote, United Kingdom gap Trading Full time

    Are you a highly organised individual with a passion for finance? We have an exciting opportunity for a **Credit Control Specialist.** The aim of the role is to support the Finance department, by developing an effective and efficient credit control procedure. To support cashflow and working capital targets by ensuring cash is received in a timely and...

  • Sprichst Du Deutsch?

    5 months ago


    Remote, United Kingdom The Telemarketing Company Full time

    **German Speaker - Customer Service** ** Ideally office based but Remote work could be discussed ** The Telemarketing Company is expanding fast and we’re growing our telemarketing team. If you have experience of working on the phone in sales or telemarketing, we would especially love to hear from you. Salary between £12 - £13/hour based on previous...


  • Remote Nationwide, United Kingdom Flint UK Technology Services Full time

    Job Description Introduction : We are seeking a skilled and experienced German Speaking- Cisco ISE Engineer with advanced knowledge of Cisco Identity Services Engine (ISE) and a strong background in network security. As a Cisco ISE Engineer, you will be responsible for deploying, configuring, maintaining, and troubleshooting Cisco ISE solutions for network...


  • Remote, United Kingdom Uberall Full time

    **Help us bring people and businesses together** Our SaaS platform enables multi-location brands and businesses to boost their online presence. From big to small, from Adidas to ZenPark, our client base contains some of your favourite brands as well, we bet. **The Past, Present & Future** **The Past**: Uberall was founded in 2013 by David Federhen and...


  • Remote, United Kingdom Prosci Full time

    **Overview**: The payroll specialist is responsible for accurately processing payroll and ensuring compliance with all relevant laws and regulations. In this role, the payroll specialist ensures correct transmission of payroll data to accounting systems and tools. He/She also ensures the correct payment of taxes and social contributions. This role requires...


  • Remote, United Kingdom Smartcar Full time

    Smartcar is on a mission to make it easy for everyone to use the apps and services they love with their car. We build developer-friendly APIs, making it easy for businesses to integrate their products with vehicles of any brand using a single integration. Founded in 2015, Smartcar has raised $36M from Andreessen Horowitz, New Enterprise Associates, and...