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Operations Specialist
4 days ago
The Operations Specialist is pivotal in supporting regional channel partners throughout their marketing development journey. Ansira supply both software and managed services to global tech giants, including Citrix, Cisco and Dell in order to facilitate the operation of their corporate funding programs including, Market Development Funds (MDF), Rebates and Incentives. By partnering with Ansira, a Channel Partner Market leader, brands are guaranteed consistent brand representation and expansion of their reach.
- What you will do:
- Review marketing materials against an established set of program guidelines and brand standards
- Perform QC on claims, verifying and updating information on submitted claims, reviewing the policy to determine which charges are eligible for reimbursement, reconciling a claim, negotiating payment to all parties and following up to ensure that payments are made
- Oversee tax invoice collections
- Working with Finance teams to ensure payments are made in line with SLA
- Responsible for payments process Rebates and MDF
- Perform software functionality quality assurance checks
- Project support during rollout of a new client or for existing clients, including system configuration
- Train and onboard partners both at launch and ongoing
- Complete administrative tasks and other duties to support the client operations and marketing/communications teams
- Qualifications / Experience Required
- Bachelor’s degree in marketing/advertising preferred
- Fluent in German language with prior experience working with German clients
- 2+ years’ experience in a fast-paced office environment with administrative and/or customer service experience
- Proven technical competence including experience with Microsoft Word, Excel and Outlook
- Strong attention to detail and excellent time management
- Ability to organize work, multitask and meet deadlines
- Exceptional ability to work within a team environment
- Strong verbal and written communication skills
We are a culture of passionate, collaborative, and respectful people. We are curious about finding the most strategic solutions, while being fearless in our pursuit of pushing the limits.
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