General Clinic Administrator

4 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 2

**Main area**
- Ambulatory care

**Grade**
- Band 2

**Contract**
- Permanent

**Hours**
- Part time - 16 hours per week (Monday to Friday)

**Job ref**
- 164-5360992

**Site**
- Dundee House, City Hospital, Campus

**Town**
- Nottingham

**Salary**
- £22,383 per annum

**Salary period**
- Yearly

**Closing**
- 13/07/2023 23:59

Job overview

This is a wonderful opportunity to gain a wide range of experience within the NHS.

Clinical Services are recruiting a General Clinic Administrator to work within Diabetes and Endocrinology. The post will be primarily based at Dundee House, City Hospital Campus with the flexibility to cover Diabetes reception, Queen's Medical Centre.

The role will encompass a wide range of tasks and variety, giving the post holder the opportunity to develop and learn new skills, whilst providing a valuable service to our patients.

In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.

Main duties of the job

To support the outpatient team and provide reception and administration cover across multiple specialities across Clinical Services.

Maintain accuracy of patient information

Clinic administration preparation

Deal appropriately with enquiries, by telephone and in person, from staff and the general public, seeking advice or referring elsewhere if necessary.

Photocopying/scanning as required

Distributing and opening in-coming mail timely and dealing with appropriately

Once trained to be able to competently use CareFlow and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.

Working for our organisation

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

Detailed job description and main responsibilities

Please refer to the job description and person specification attached to the advert for the full details.

Person specification

Training & Qualifications

Essential criteria
- To be educated to ‘O’ level, GCSE or equivalent Standard including English and Maths

Experience

Essential criteria
- Proven general office experience
- Customer Service Skills
- Experience of Team Working

Desirable criteria
- Knowledge of clinic reception work

Communication and relationship skills

Essential criteria
- Ability to communicate in a clear and effective manner
- Ability to develop good working relationships

Analytical and Judgement skills

Essential criteria
- Exercise judgement and know when to seek advice when dealing with patient enquiries

Planning and organisation skills

Essential criteria
- Ability to prioritise own tasks
- _________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate ID and right to work documentation such as passports, visas and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the **Occupational Health Department **confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an a

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