General Clinic Administrator

4 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

NHS AfC: Band 2

**Main area**
- Clinical Services
- **Grade**
- NHS AfC: Band 2
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week (Monday to Friday)
- **Job ref**
- 164-5037524**Site**
- Queens Medical Centre/ City Hospital
- **Town**
- Nottingham
- **Salary**
- £20,270 - £21,318 per annum
- **Salary period**
- Yearly
- **Closing**
- 07/03/2023 23:59Job overview

This is a wonderful opportunity to gain a wide range of experience within the NHS.

Clinical Services are recruiting for a General Clinic Administrator to work across our specialities of 'Clinical Immunology and Allergy' and 'Diabetes and Endocrinology'. The post will be primarily based at Queens Medical Centre with the flexibility to cover Diabetes reception at Dundee House, City Hospital.

The role will encompass a wide range of tasks and variety, giving the post holder the opportunity to develop and learn new skills, whilst providing a valuable service to our patients.

In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to the advert

Main duties of the job

To support the outpatient team and provide reception and administration cover across multiple specialities across Clinical Services.

Maintain accuracy of patient information

Clinic administration preparation

Deal appropriately with enquiries, by telephone and in person, from staff and the general public, seeking advice or referring elsewhere if necessary.

Photocopying/scanning as required

Distributing and opening in-coming mail timely and dealing with appropriately

Be able to competently use Medway PAS and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department

Working for our organisation

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we service.

Detailed job description and main responsibilities

Please see attached person specification and job description for full details of the role.

Person specification

Training & Qualifications

Essential criteria
- To be educated to ‘O’ level, GCSE or equivalent Standard including English and Maths

Experience

Essential criteria
- Proven general office experience
- Customer Service Skills
- Experience of Team Working

Desirable criteria
- Knowledge of clinic reception work

Communication and relationship skills

Essential criteria
- Ability to communicate in a clear and effective manner
- Ability to develop good working relationships

Analytical and Judgement skills

Essential criteria
- Exercise judgement and know when to seek advice when dealing with patient enquiries

Planning and organisation skills

Essential criteria
- Ability to prioritise own tasks
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the **Occupational Health Department **confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.

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