Oncology General Administrator

3 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

**Band 2**:
**Main area**
- Oncology
- **Grade**
- Band 2
- **Contract**
- Fixed term: 12 months
- **Hours**
- 22.5 hours per week (Part Time - 22.5 hours per week)
- **Job ref**
- 164-5255819**Site**
- City Campus Nottingham Hospitals NHS Trust
- **Town**
- Nottingham
- **Salary**
- £22,383 per annum
- **Salary period**
- Yearly
- **Closing**
- 11/06/2023 23:59**Job overview**:
An exciting opportunity has arisen within Oncology at the City Campus of NUH for a General Administrator in the Secretariat to support typing and admin duties.

The post is a 12 month fixed term role, working 22.5 hours per week, days to be agreed.

**Main duties of the job**:
An opportunity has arisen for a part time clerical officer to support the Secretarial Team within the Cancer and Associated Services Directorate on the City campus.

The post holder will work as part of a team and will provide administrative and clerical support to the Oncology typing teams they may also be required to provide reception/clinic preparation cover for our Receptions during Annual Leave or Sickness when necessary.

You must be an enthusiastic and conscientious team player with good communication skills and ability to multi task. You should have basic computer and keyboard skills, with a willingness to undertake training on specific departmental computer systems.

You will need to be able to demonstrate a clear understanding of confidentiality, be well motivated and reliable.

**Working for our organisation**:
This role is based within the Oncology Department at the City Hospital in Nottingham.

Oncology are proud to play a central role in supporting the health and wellbeing of people in Nottingham, Nottinghamshire and our surrounding communities

**Detailed job description and main responsibilities**:
Amend patient clinic letters/ Authorise using Webhiss and send promptly to patients and GP's.

Printing clinic lists from Medway

Photocopying/scanning as required

Deal appropriately with enquiries, by telephone and in person, from staff and the general public, seeking advice or referring elsewhere if necessary.

Ensure all RTT patient data are recorded accurately and timely.

Amend patient clinic letters/ Authorise using Webhiss and send promptly to patients and GP's.

Keep personally updated and be able to advise patients in relation to peripheral services available, i.e. transport, interpreting services etc.

Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times

Distributing and opening in-coming mail timely and dealing with appropriately.

Be able to competently use Hospital IT systems and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.

Maintain tidy, safe working environment, reporting any hazards or faults timely and appropriately.

Present a professional, polite and courteous attitude at all times and be appropriately dressed when on duty.

Undertake any other duties, which may reasonably be required.

**Person specification**:
**Qualifications**:
**Essential criteria**:

- GCSE/GCE/O level including English & Maths
- ECDL or equivalent

**Desirable criteria**:

- QCF/NVQ in Customer Service or Business Administration

**Experience**:
**Essential criteria**:

- general office administration experience
- customer service experience
- Experience of team working and using own initiative

**Desirable criteria**:

- Previous NHS experience
- Experience of NUH IT hospital systems such as Medway PAS, Unity

**Communication**:
**Essential criteria**:

- Ability to communicate in a clear and effective manner
- Ability to develop good working relationships
- Ability to speak to a wide range of patients and staff groups

**Analytical and Judgemental**:
**Essential criteria**:

- Understand the importance of confidentiality and the processes to adhere to this
- Ability to work in line with Trust Policies
- Excercise judgement and know when to seek advice when dealing with queries

**Planning and Organisation Skil**:
**Essential criteria**:

- Ability to prioritise own work load in order to meet deadlines
- Ability to plan and organise own time and routine tasks

**Physical Skills**:
**Essential criteria**:

- Ability to work at a computer for prolonged periods
- Ability to concentrate for prolonged periods
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

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