General Clinical Administrator/receptionist

2 months ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 2

**Main area**
- Audiology

**Grade**
- Band 2

**Contract**
- Fixed term: 6 months

**Hours**
- Full time - 37.5 hours per week (Hours to be worked between 08:30-5pm Monday-Friday)

**Job ref**
- 164-5582095

**Site**
- Ropewalk House

**Town**
- Nottingham

**Salary**
- per annum

**Closing**
- 15/09/2023 23:59

Job overview

An opportunity has arisen for a temporary full-time General Clinical Administrator/Clinic Receptionist to join our busy Audiology admin team based at Ropewalk House in Nottingham city centre.

We are looking for an enthusiastic and conscientious team player who has previous office based experience.

Main duties of the job

The role requires patient notes to be prepared in a timely manner. Duties include retrieval of patient notes from file storage areas, filing, printing/photocopying/scanning and data entry/typing.

Working for our organisation

You must be well organised, be able to prioritise workloads and use your initiative.

You will also need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable.

37.5 hours per week to be worked between the hours of 08:30 and 5:00 pm Monday-Friday.

Detailed job description and main responsibilities

Ensure all patient notes are prepared in line with Trust Standard guidelines and key performance indicators including current paper records or thin folders that will support DHR requirements.
- Printing clinic lists from Medway.
- Photocopying/scanning as required.
- Deal appropriately with enquiries, by telephone and in person, from staff and the general public, seeking advice or referring elsewhere if necessary.
- Ensure all RTT patient data are recorded accurately and timely.
- Provision of typing support.
- Keep personally updated and be able to advise patients in relation to peripheral services available, i.e. transport, interpreting services etc.
- Be able to competently use Hospital IT systems and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.
- Maintain tidy, safe working environment, reporting any hazards or faults timely and appropriately**_._**
- Keep file areas clear and tidy.
- Ensure patient notes are filed correctly.
- Present a professional, polite and courteous attitude at all times and be appropriately dressed when on duty.
- Undertake any other duties, which may reasonably be required.

Person specification

Training and Qualifications

Essential criteria
- A-C grade GCSEs or equivalent including English and Maths
- Experience of microsoft packages

Experience

Essential criteria
- Proven experience in an office based administrative or clerical role
- Experience of team working

Communication and Relationship Skills

Essential criteria
- Ability to communicate in a clear and effective manner
- Ability to develop good working relationships

Analytical and Judgment skills

Essential criteria
- Able to use judgement to make decisions in order to resolve problems
- Understand the importance of confidentiality

Planning and Organisation

Essential criteria
- Able to plan and organise own time and prioritise own tasks

Physical Skills

Essential criteria
- Ability to be able to retrieve files from shelving using appropriate equipment.
- _________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the **Occupational Health Department **confidentially accessing my occupational health records from my current or previous employer in order to check th

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