Customer Service Administrator

7 months ago


Newport, United Kingdom Page Personnel Full time

Customer Service Administrator - Temp - On going work
- Hybrid Working

**About Our Client**:
We are partnered with a large public sector organisation based in the centre of Newport to recruit a customer service administration on full time temp contract, the organisation is reputable employer across the UK and have a good reputation for looking after their staff.

Customer Service Administrator Responsibilities
- Capture and digitise information as part of a process.
- Act as a first point of contact for customers.
- Manage customer expectations, interact, and always display professionalism.
- Adhere to the Quality Framework, ensuring performance targets are met daily and accuracy targets are achieved.
- Manage challenging situations always displaying professionalism Work as part of a team and also work independently managing your time appropriately, working efficiently at all times.

**The Successful Applicant**:

- Excellent communication and interpersonal skills
- The ability to develop and maintain good working relationships with colleagues.
- Basic IT skills, as appropriate systems training will be provided
- Effective problem-solving skills and be a team player who constantly displays commitment and flexibility.
- Excellent organisational skills with great attention to detail.
- The ability to deliver a high-quality and caring customer service in a professional and timely manner, creating trust and confidence.

**What's on Offer**:

- £11 p/h
- Hybrid Working - 2/3 day split
- Full time 37.5 hrs



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