Customer Service Representative

6 months ago


Newport, United Kingdom Omni RMS Full time

Customer Services Representative
Newport (Wales)
Permanent
Up to £23585 per annum

We are currently working alongside a leading Facilities Management organisation to recruit a Customer Service Representative on a permanent basis in Newport

Full training on our systems and process will be provided to all new starters.
- Previous administration experience
- Excellent telephone manner
- Excellent attention to detail
- Proficient IT Skills including MS Office (Outlook, Excel) + ability to pick up new systems
- Answering all incoming calls in a timely manner
- Raising enquiries, defects and jobs and assign to maintenance team
- Logging jobs into CAFM system - Maximo
- Populating and updating spreadsheets
- Liaising with other staff members, including external contractors

**Job Types**: Full-time, Permanent

**Salary**: Up to £23,585.00 per year

Work Location: In person



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