Customer Service Representative

3 weeks ago


Newport, Newport, United Kingdom beBee Professionals Full time £20,000 - £25,000

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Newport, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.

Key Responsibilities:

  • Provide exceptional customer service and assist customers with product selection, ensuring a seamless shopping experience.
  • Offer product knowledge and advice to customers, ensuring they find the perfect solution.
  • Operate the cash register and handle transactions efficiently, minimizing wait times and maximizing customer satisfaction.
  • Maintain the store's visual presentation and stock levels, ensuring a clean and tidy environment.
  • Assist with stock replenishment and inventory checks, ensuring accurate stock levels.
  • Meet or exceed sales targets set by the store management, driving business growth.

Requirements:

  • Previous experience in retail or customer service is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
  • A friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional customer service.
  • Flexibility to work weekends, evenings, and holidays, with a willingness to adapt to changing business needs.
  • Basic IT skills for till and stock management systems, with a willingness to learn and develop new skills.

Benefits:

  • Competitive hourly wage and sales incentives, recognizing and rewarding outstanding performance.
  • Employee discounts on store products, providing a tangible benefit to our team members.
  • Training and development opportunities, enabling our team members to grow and develop within the company.
  • A friendly and supportive team environment, fostering collaboration and teamwork.
  • Flexible working hours, allowing our team members to balance work and personal life.

If you are passionate about retail and customer service, we encourage you to apply for this exciting opportunity.



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