Senior Customer Service Representative

22 hours ago


Newport, Newport, United Kingdom James Perse Full time
James Perse is Seeking a Retail Professional

This full-time Senior Client Advisor position is responsible for achieving all objectives set forth by the company with a focus on client development and sales. Estimated salary: $20.00 per hour plus commission on personal net sales.

About the Role:

The Senior Client Advisor oversees all aspects of the store and staff in the absence of Store Management, ensuring customer service excellence, adherence to visual merchandising standards, and operational standards.

Main Responsibilities:
  • Achieve daily, monthly, and annual sales targets and key performance indicators.
  • Establish relationships with clients and manage communication consistent with James Perse.
  • Maintain the selling floor, merchandise, visuals, and store standards.
  • Maintain and grow existing clients and reach new prospects through networking and outreach.
  • Support operational tasks and projects.
  • Open and close the store and conduct all opening and closing procedures.
  • Local market knowledge of clientele base and brand competitors.
  • Participate in special events and or projects as needed (i.e., Sample Sale, Physical Inventory, etc.).
Requirements:Education
  • High School Diploma or GED required.
  • College Degree preferred.
Experience
  • Prior experience in a retail/boutique store dealing with high-end goods and clientele-oriented sales.
  • Ideally has a cultivated and established clientele following.
  • Experience working in retail environments with 7-day operation requiring open scheduling availability based on business needs.
Competencies:
  • Candidates must be outgoing, energetic, professional, and good representatives of our brand and able to emanate the James Perse lifestyle.
  • Strong interpersonal and communications skills both verbal and written.
  • Strong independent work ethic, excellent time management skills, and high level of integrity.
  • Composure: Ability to handle customer interactions and potential issues or concerns courteously and professionally.


  • Newport, Newport, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Newport.Key Responsibilities:Engage with customers to deliver excellent service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to meet...


  • Newport, Newport, United Kingdom Brook Street UK Full time

    Job Title: Norwegian Speaker Customer Services AdvisorWe are currently seeking an experienced Norwegian speaker to join our customer service team as a Customer Service Representative.Main Responsibilities:Respond to incoming calls in Norwegian and provide excellent customer service.Serve German speaking customers throughout the customer journey, ensuring...


  • Newport, Newport, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We're looking for talented individuals to join our team as Customer Service Representatives. In this role, you'll be responsible for providing exceptional customer service and supporting our operational goals.Key Responsibilities:Engage with customers to provide support and service.Participate in all aspects of the operational workflow.Collaborate with team...


  • Newport, Newport, United Kingdom Tesco Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will play a vital role in ensuring that our customers receive the best possible service, every time they visit our store.Your main responsibilities will include:Building rapport with customers and...


  • Newport, Newport, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries.Responsibilities:Provide accurate information regarding products and services.Resolve customer issues efficiently and...


  • Newport, Newport, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Newport, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and...


  • Newport, Newport, United Kingdom Euro Garages Full time

    We are currently looking for a Customer Service Representative to join our frontline Fuel team at our EG Newport store.About the RoleDeliver excellent customer service and ensure a positive shopping experience for our customersPromote products and fantastic deals in storeOperate point of sale and monitor fuel/stock deliveriesMaintain a safe working...


  • Newport, Newport, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner for beBee Professionals in Newport, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and...


  • Newport, Newport, United Kingdom Asda Stores Ltd Full time

    About the RoleAs a Customer Service Representative at Asda Stores Ltd, you will be an integral part of our team, working across various departments to ensure the efficient running of our stores.Key ResponsibilitiesServe customers at checkouts, perfecting pizzas, picking for home deliveries, and replenishing products on shelves.Work as a team to maximise...


  • Newport, Newport, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Newport, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide exceptional customer service and assist...


  • Newport, Newport, United Kingdom Next Full time

    Job DescriptionWe are seeking a Retail Customer Service Representative to join our team.In this role, you will be responsible for delivering exceptional customer service, maintaining a safe and clean working environment, and achieving sales targets.The ideal candidate will have a strong passion for delivering outstanding customer experiences, a keen eye for...


  • Newport, Newport, United Kingdom Dulux Decorator Centres Full time

    About the RoleWe are looking for a highly skilled Customer Service Representative to join our team as a Sales Assistant/Driver.Job SummaryThis is an exciting opportunity to work in a fast-paced environment, providing excellent customer service and logistics support.Key ResponsibilitiesTo assist customers with their inquiries and provide them with the best...


  • Newport, Newport, United Kingdom Dick Lovett Full time

    About the PositionWe are recruiting for a Booking Service Representative to join our team at Dick Lovett. The successful candidate will be responsible for making customer bookings for Porsche services, including MOTs and repairs.Main Responsibilities:Make customer bookings for Porsche services, including MOTs and repairs.Support customers with their...


  • Newport, Newport, United Kingdom Tesco Full time

    About the roleAvailability WindowOur team is looking for a Customer Service Representative to join our store in Newport IOW Express. The role involves working across the store in our service, picking and replenishment areas where required.As a Customer Service Representative, you will be responsible for knowing your customers and serving them with passion...


  • Newport, Newport, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Newport, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Newport, Newport, United Kingdom Tesco Full time

    Serving our customers, communities, and planet a little better every day is what drives us at Tesco. As a Customer Delivery Driver, you will play a vital role in this mission, helping us deliver great service to our customers while ensuring their shopping trips are smooth and efficient. You will be the face of Tesco on the road, delivering products to...


  • Newport, Newport, United Kingdom Halfords Full time

    About the RoleWe are seeking a highly motivated Customer Sales Advisor to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing a positive experience for our customers.Key ResponsibilitiesProvide excellent customer service and respond to customer queriesWork towards and achieve...


  • Newport, Newport, United Kingdom Lloyds Banking Group Full time £24,624

    OverviewWe are seeking a skilled Customer Service Advisor to join our contact centre team at Lloyds Banking Group. As a key member of our team, you will be responsible for providing exceptional customer service and resolving queries efficiently.About the RoleThis is an exciting opportunity to work with a leading financial services organisation, delivering...


  • Newport, Newport, United Kingdom Asda Stores Ltd Full time

    Job Summary:As a Service Colleague at Asda Stores Ltd, you will play a vital role in delivering excellent customer service and contributing to the efficient running of our stores. This is an exciting opportunity for those seeking flexible working arrangements that fit around their lifestyle.We are looking for motivated individuals who can work across various...


  • Newport, Newport, United Kingdom Dunelm Full time

    About the RoleThis is an exciting opportunity for a motivated individual to become a part of our sales team at Dunelm.You will be responsible for providing exceptional customer service, processing transactions accurately and maintaining a clean and organized store environment.With a salary range of £6.72-£11.44 per hour, this role offers a competitive rate...