Waiting List Co-ordinator

5 months ago


Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: The post holder will work within the Wheelchair Service Admin Team. Their main focus and majority of their working day will be spent reviewing open referrals and orders, moving these through the system to ensure patients receive the equipment and equipment repairs and modifications they need, in a timely manner, in line with RTT rules and levels of priority. The post holder will validate, resolve and correct RTT and data quality issues by working closely with the Repair Service and Clinical Wheelchair teams with the aim of reducing patient waiting times and improving service efficiency.

The post holder will chase outstanding orders and liaise with all team members to ensure any bottle-necks in the patient pathway and equipment provision are resolved (or escalated where required). They will communicate with long waiters, keeping them updated on the progress of their chair/repair. The post holder will provide support to the Mobility Administration team and Stores team where needed. EMC has free on site parking for staff.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

**You will also have access to other benefits including**: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.



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