Regional Customer Engagement Officer

3 months ago

Cambridge, United Kingdom Ignite UK Full time

**Regional Customer Engagement Officer - Vodafone**

Are you prepared to embark on an enriching journey as a pivotal member of our dynamic Engagement Team?

If you are natural born chatter. Have an energy that means a desk job doesn’t appeal?

Join us and assume a central role in connecting customers with our innovative client, Vodafone From bustling shopping centres to door-to-door activity, you'll lead the charge, captivating audiences that highlight our unique offerings.

Your primary objectives? Attaining activation targets, embodying our brand essence, and championing industry-leading broadband services.

If you possess charisma, exceptional communication skills, a drive for success, hold a valid driver's license, and own a vehicle, we invite you to join our team

**Key Responsibilities**:
**Customer Engagement**: Utilize your confidence and charm to engage customers effectively, fostering connections and leveraging persuasive techniques to gather contact details for showcasing the advantages of switching to our broadband services.

**Data Collection**: Demonstrate your engagement skills by promoting our unparalleled Full Fibre products and services.

**Brand Representation**: Serve as the living embodiment of our brand, exuding professionalism, and expertise in all interactions.

**Feedback Contribution**: Your insights are invaluable Provide constructive feedback to shape and enhance our customer engagement and sales strategies.

**Collaborative Efforts**: Working in teams of **two**, collaborating to overcome challenges and deliver exceptional service.

**Mobility**: Your full driver's license and personal vehicle are essential for this role.

**Required Skills**:
**Exceptional Communication**: Possess the ability to captivate audiences with compelling delivery and messaging.

**Target-Oriented**: Excel in customer-facing roles and consistently meet performance targets.

**Self-Motivation**: Display a proactive mindset, seizing opportunities for success.

**Adaptability**: Thrive in diverse schedules and environments, embracing change as an opportunity for growth.

**Confidence and Resilience**: View rejection as a stepping stone to success and approach challenges with determination.

**Positive Attitude**: Embrace challenges as opportunities and maintain a can-do spirit.

**Compensation and Benefits**:
Work Schedule: You will work a flexible schedule, encompassing 5 days over 7 (Monday to Sunday).

**Salary**: £27,000

Monthly Car Allowance: Receive £300 to support your transportation needs.

Performance Bonus:15% bonus, reflecting our commitment to rewarding excellence.

Holiday Entitlement: Benefit from 23 days of annual leave.

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