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Administration Officer

4 months ago


Epping, United Kingdom Essex Partnership University NHS Foundation Trust Full time

EPUNFT have an exciting opportunity for a full time administration officer based at ST Margarets Hospital Epping.

The role will be suppporting the Urgent Community Response Team as well as the Briding service Team in all adminsitration tasks.

To record accurate messages and follow them up appropriately in accordance to department guidelines.

Processing and monitoring all urgent and non - urgent referrals for Urgent Community Response and Bridging Service.

Record accurate messages and follow them up appropriately in accordance to department guidelines.

To exchange confidential, sensitive information with staff, patients/clients, and carers in person or on the telephone. The unpredictability of clients means that persuasive, reassuring, empathic, skills are required at all times.

Processing and monitoring all urgent and non - urgent referrals for Urgent Community Response and Bridging Service.

Supporting the clinical teams with all administrative tasks

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Deal with queries raised by patients, relatives, GP’s or other healthcare professionals both internally and externally to the Trust. These are often of a non-routine nature and involving complex issues such as medication and other clinical concerns

Processing and monitoring all urgent and non - urgent referrals for Urgent Community Response and Bridging Service.

Supporting the clinical teams with all administrative tasks