Communications & Engagement Officer

4 months ago

Newby Bridge, United Kingdom The Freshwater Biological Association Full time

**Salary**: £28 - 30K pro rata

**Location**: Lakeside, Newby Bridge, Windermere, Cumbria (Hybrid working negotiable)
**Hours per week**: 0.6FTE / 22.5 hrs per week. Could also be combined with 0.4FTE Digital Content Creator role (see separate job spec).

Fixed term appointment until at least end December 2026 although extension likely.

**Role Description**

We are looking for a proven communications specialist, who is a team-player and keen to get involved in project activities. Ideally they will be located in the North West of England with good access to the South Lakes / South Cumbria area and have a love of the outdoors including a desire to protect and enhance the natural environment. We are looking for somebody who can connect with different groups of people using different communication styles, tools, and techniques to suit the groups they are engaging with. This role involves capturing peoples attention and sharing our story and key messages.

**Key tasks**
- Responsible for development, delivery and evaluation of communications plans, through close working with the existing Partners.
- Accountable for monitoring and evaluation of agreed communications outcomes to feed into progress reports and, where necessary, recommend changes to achieve outcomes.
- Together with partners, co-ordinate and respond to reactive media enquiries and initiate proactive media activity, drafting press releases, selling in stories and identifying potential opportunities to generate coverage on priority topics.
- Protect and enhance the reputation of the project through horizon scanning and issues management.
- Maintain effective working relationships with local and regional media.
- Organisation of key events and engagement with Project Catchment Management Advisers.
- Develop digital content to support communications priorities and advise others about developing their own content and how to procure additional support if appropriate.
- Support the management of highly sensitive and contentious issues in partnership with colleagues across the Defra group.

**Key skills**

Technical/Specialist Knowledge/Qualifications
- Proven experience in developing and delivering communications plans, including evaluation [Essential]
- Proven creation of innovative social media content and contributing to the design of communications plans and campaigns that aim to change public behaviour, displaying strong written and verbal communications skills [Essential]
- Evidence using insight to identify target audiences and partners and to inform communication objectives, messages and solutions [Desirable]
- Demonstrating tactical delivery across a range of communications channels including campaigning, internal communications, broadcast, social or print media [Essential].

**Personal Effectiveness**
- Demonstrate a thorough understanding of the principles of good business communication; and put these into practice [Essential]
- Use clear and appropriate language, communication styles and techniques that engage your audience [Essential]
- Assess the impact and effectiveness of communication; review achievement of objectives; identify lessons learnt and share feedback [Essential]
- Develop your professional expertise by keeping up to date with current evidence and research, aiming to develop a broad portfolio of expertise relevant to your specialism to enable you to provide holistic advice and to provide support, assurance and challenge across a wide range of topics [Desirable]

**Putting People at the Heart of the Environment **
- Listen to and understand our diverse partners and customers so that you achieve the best outcomes for them and the organisation you represent [Essential] 
- Nurture trusting partnerships and collaborate to achieve pragmatic outcomes that help deliver the vision, mission and aims of the organisation you represent [Essential] 
- Work proactively and collaboratively with stakeholders and partners to identify and secure opportunities to deliver gains for people and nature [Essential] 

**Work Delivery** 
- Manage and deliver your work to meet agreed targets and deadlines [Essential] 
- Plan and deliver events and meetings, including organising all logistics, to meet the needs of the host through understanding the objective, whilst considering the cost-effectiveness and budgetary requirements [Essential] 
- Handle data responsibly, understand your role in good governance, and comply with delegations, policies and procedures [Essential]

**About the Freshwater Biological Association**

We are a small environmental NGO with a large remit - understanding and conserving freshwaters across the globe. Our innovative work on species recovery and citizen science engages hundreds of people to participate in protecting our vital freshwater ecosystems. Our goal is to increase understanding, learning and participation in freshwater ecology and this exciting role will help us achieve that.

You will be joining a small bu

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