Zero Hours Reprographics Assistant

3 months ago

London, United Kingdom Williams Lea Full time

**Relief Team Assistant Reprographics, City of London**

**Hourly pay -** £11.95

**Hours - **various office hours depending on site between 8am - 6pm

**Location** - City of London across legal and financial services organisations

Williams Lea has a fantastic opportunity for an applicant who is looking for flexibility around study or other commitments for a zero hours relief worker. We will offer you shifts in advance and you are able to select the hours that suit you (This will be a Monday - Friday and we ask you are available for 2 days a week)

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

We are currently seeking a person ideally with some reprographics experience to provide cover for holidays, project work or extra demands for our London Relief team.

Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for

**The Job: Relief Team Reprographics Assistant**

**Responsibilities**:
To meet and greet all clients in a courteous and helpful manner ■ Advising where appropriate on the best method of production ■ A full understanding of the customer service functions ■ To ensure all possible deadlines are achieved and managed in conformance with service level agreement ■ Any potential failed deadlines are communicated to client and re-negotiated with requestor ■ Escalate any issues to Account Manager and day to day onsite client ■ To assist with incoming Reprographics telephone calls. Endeavouring to answer all calls within three rings ■ Liaising with all levels of management and staff. ■ Ensure work is correctly prioritised and deadlines are met ■ Provide excellent customer service ■ Focus on achieving and managing Reprographics service levels ■ To reproduce high quality documents to client specifications using high speed reprographic and finishing equipment within Reprographics ■ Excellent PC skills. ■ CD / DVD burning ■ Ebible creation ■ Be able to copy, scan, print to highest quality ■ Finishing is mainly wiro and comb bound documents

**Key Skills**:
Experience with Reprographics

Knowledge of MS word

Excellent organisational and time-management skills

Strong written and oral communication skills

Problem-solving attitude with an eye for detail

In return we offer a variety of shifts, locations and work across various prestige legal and banking organisations. Career progression, monthly pay, holiday pay, access to learning and development courses.

**Job Type**: Zero hours contract

**Salary**: £11.95 per hour

**Benefits**:

- Flexitime
- Work from home

Schedule:

- Day shift
- Flexitime
- Monday to Friday

Ability to commute/relocate:

- City of London, Greater London: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: R231002469

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