Clinical Admin Lead

7 months ago

Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

Hello, my name is Nancy, and I am the Service Manager for Neurology & Respiratory at Royal Cornwall Hospitals NHS Trust (RCHT) within the Specialist Medicine Care Group.

This is an exciting time for the care group and our ambitious strategy will require enthusiastic, determined and highly professional individuals that enjoy using quality improvement methodologies to transform services. Due to a development opportunity for a member of the team, I am now recruiting a Clinical Admin Lead to work within our forward thinking Care Group.

As a Care Group, we are extremely supportive of each other and value mindful leadership that keeps a healthy workforce and work environment at the foundations of all that we do.

Please take a look through the job description and if this sounds like an opportunity that you want to explore further, I would be delighted to hear from you.

To support the Service Manager and Deputy Performance and Operations Manager with the performance of the waiting lists, demand and capacity, local targets and be responsible for data quality within the speciality areas.

To manage the Clinical Administration Team for the speciality areas. Day to day line management and professional supervision to Medical Secretaries and booking teams will be required, ensuring best practice and adherence to Trust policies and procedures is always maintained.

To provide accurate and timely rotas and timetables for medical staff working across our services.

To take key responsibility in providing administrative support in relation to the working patterns of medical staff in the services.

To be responsible for communicating future rotas and any changes to rotas to all relevant parties.

To manage the rotas on a day-to-day basis, ensuring cover is provided in the event of sickness and absence and appropriately deploying staff as necessary. To act as a central point of contact for rota co-ordination for the services.

The main duties of this job description are explained. However, these will continue to evolve to meet corporate objectives and NHS targets.

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

**People Management**:
Deal with and resolve queries from doctors regarding annual, study, special, paternity and maternity leave entitlement, terms and conditions, etc on a daily basis.

Maintain close working relationships with the rota co-ordination team and the Medical Education administration staff.

Provide support with the preparation and organisation of local specialty induction programmes for junior doctors, and induction programmes for other grades as appropriate.

Provide day to day management of the booking and administration team ensuring that workflow and output is managed to meet Trust targets, escalating poor performance to the Business Operational Manager.

Participate with HR and appropriate manager in sickness absence management meetings with staff whose attendance gives cause for concern.

Participate in the recruitment, selection and induction process of new staff within the Care Group in line with Trust Policy, including local induction into the relevant department.

Responsible for ensuring that all team members receive mandatory training.

Devise and manage holiday rotas across the team, ensuring acceptable levels of cover during planned periods of absence.

**Resource Management**:
Coordinate staffing and room resource for any additional ad hoc clinical activity.

To record doctors’ sickness, annual and study leave.

Maintain appropriate records of equipment sent for repair and track return of goods to Trust premises.

**Communication**:
Ensure medical staff absence is communicated to booking teams and relevant nursing staff so that clinical activity can be adjusted in line with Trust Policies.

Have a discrete manner at all times to deal with sensitive and confidential issues such as compassionate leave and sick leave.

Be a role model demonstrating good communication and ensuring robust and open communication with the Inpatient Booking Team.

At

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