Clinical Prioritiser

3 months ago


Truro, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

The Integrated Transfer of Care Hub is looking for nurses and/or allied health professionals to join our integrated team as clinical prioritisers. The team are currently based in New County Hall in Truro.

The clinical prioritiser will work in a multi-disciplinary manner, utilising the Single Electronic Referral System (SERS), and RiO to triage and process referrals, assist the coordination of demand and capacity to ensure the highest needs are prioritised and addressed with the most appropriate available resources from the multi-disciplinary and cross organisational team.

The clinical prioritiser will provide specialised knowledge and exceptional skills in managing frailty and intermediate care; and supporting advanced assessment and care planning to people suffering from a range of complex conditions, ensuring a seamless pathway through acute and community services.

Full-time and part-time hours are available covering the hours of 8am to 8pm, 7 days a week including bank holidays.

The Intregrated Transfer of Care Hub accommodates an operational team that integrates Health and Social Care to coordinate the triage of local demand and capacity to ensure the highest needs are prioritised and addressed with the most appropriate available resources from the multi-disciplinary and cross organisational team. The teams will focus on developing the service through:

- Prioritisation - locality based decision-making enables effective prioritisation of care delivery across existing team boundaries.
- Capacity - localising delivery and ensuring effective flexibility of workforce improves efficiency of service delivery
- Communication - enhanced communication speed up escalation and add flexibility to response

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.


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