Business Administrator

5 months ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

This is a superb opportunity to develop your career in Business Administration by joining our developing Care Group management team in Anaesthetics, Critical Care & Theatres at the Royal Cornwall Hospitals NHS Trust, based in Truro.

As Care Group Business Administrator, you will hold a key role in supporting the Care Group Management Team by providing a range of administrative and business services to enable the effective operation of the team. Working for the General Manager, Head of Nursing and Clinical Director, you will be organising diaries; booking and taking notes for meetings; providing a telephone reception service for the Care Group; maintaining data files and databases and undertaking correspondence.

You will have an important role in representing the Care Group to callers and visitors and will have the opportunity to work with a variety of teams, both within and external to the Trust, whilst developing your knowledge and skills in the hospital environment. A high level of commitment to the Care Group and the ability to maintain confidentiality and deal with sensitive information will be essential.

Work with a range of Trust information systems as required to create correspondence; record and check data to book appointments and meetings and to answer queries. The post holder will be expected to undertake training, as required, to develop their computer skills to meet current IT literacy standards.

Act as the main point of administrative contact for the Care Group providing diary management, undertaking workload organisation, arranging meetings, coordinating meeting papers, taking meeting notes, preparing reports under direction, and undertaking ad hoc administrative projects as

Creating and monitoring action logs and action plans from meetings and reports and ensuring follow up communication with the accountable action owners to support timely delivery on actions.

Prioritising queries and bringing issues of concern to the attention of relevant staff in a timely manner, plus subsequently acting on any management instruction.

Generating, sorting, distributing and prioritising internal / external post/ records.

Using RSA keyboard skills and audio-typing (or equivalent skills) to produce specialist and routine correspondence or documents.

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Please refer to the Job Description and Person Specification for more information regarding this position.


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