Business Administration Apprentice

6 months ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

Fixed Term Apprenticeship Contract for 18 months

An exciting opportunity has arisen within the Neurology Service for an enthusiastic individual to join our team as a Business Administration Apprentice.

You will have opportunity to develop the skills that help provide a comprehensive and effective administrative service as well as gaining insight into the provision of education and development within the NHS.

You will be part of the Neurology admin team supporting the team with the setup of clinics, typing of correspondence and organising workloads and diaries.

This is a full-time post of 37.5 hours a week. A proportion of time will be spent with a training provider studying towards the Level 3 Business Administration Apprenticeship.

The post holder will be expected to complete the Business Administration apprenticeship. Please note that we will not be able to shortlist any applicants with more than 50% prior learning/work experience of this apprenticeship standard.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England
- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

To provide administrative support i.e. filing, scanning, photocopying and typing, diary management.

To take minutes at meetings, when required.

Retrieve records, update data, enter new data and information accurately using the Departmental and Trust computer systems.

Prioritise queries and bring to the attention of relevant staff in a timely manner and act on any instruction.

Deal with face to face and telephone enquiries, convey messages and transfer calls as necessary whilst maintaining confidentiality at all times.

To be responsible for receiving and processing outgoing mail

To communicate effectively and liaise with other professionals in a clear, concise and professional manor.

Generate and prepare documents such as letters and reports.

Support the Trust by attending career events and fair to promote apprenticeships

To undertake statutory training as required in accordance with Health and Safety regulations and the Trust’s policies.

For further information about this role please see the attached job description and person specification.



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