Administrator

6 months ago


Rochester, United Kingdom Central and North West London NHS Foundation Trust Full time

We are looking to recruit a highly motivated, innovative and enthusiasticAdministratorto join ourHealthcare Service at Oasis Restore Secure School (ORSS).

ORSS is the first Secure School in the UK and will hold 12-18 year old children. All staff work in line with ‘Child First’ principles to create a developmentally appropriate and trauma informed healthcare service. By joining our team, you will have the opportunity to be involved in developing a new service that will have a real impact on promoting health and well-being for this vulnerable population and impact on their future life orientation.

Administration of healthcare appointments, medical escorts, external medical appointments, complaints, concerns enquiries and compliments.

Support the Business and performance manager and Research Assistant in collating data and information as required.

To work professionally and diplomatically with colleagues, management, and staff employed by other organisations.

The post holder will take responsibility for their own workload and work with mínimal supervision.

Oasis Restore is the first UK secure school enabling young people to live their best lives, through education well-being and hope. We will care for children aged 12-18 who are on remand and sentenced to custody by the courts. Oasis Restore represents a revolution in youth justice: an opportunity for children within the criminal justice system to experience a restorative environment that creates the potential for them to thrive both now and for the future. Our healthcare team will build and model healthy and trusting relationships with children that enable them to feel safe, learn and reach their full potential.

Central and North West London NHS Foundation Trust is a Top Employer Award Winner. We have a Health and Justice Services Directorate, within which sits the ‘Children and Young People’ Service line working in partnership with ‘Youth Custody Service’ colleagues to provide responsive, trauma-informed primary care, mental health, neuro-developmental and substance misuse services to the young people and young adults within our care.

Please see attached JD&PS for full details of duties and responsibilities.
1. To provide general administrative support where needed across healthcare, including Primary Care, HWBT, Training, HR, Quality and Performance.
2. To provide administrative support for meetings including timely preparation and distribution of papers, managing calendars and bookings, minute taking and maintenance of action plans and risk registers, setting up equipment.
3. Responsible for the distribution of post received, ensuring that all correspondence is distributed appropriately and accurately.
4. Support the timely processing and response to routine correspondence, including complaints and concerns, in line with local and Trust guidelines.
5. Deal with telephone enquiries from, acting as first point of contact for the healthcare team and external agencies, and respond accordingly.
6. Ensure information received from other agencies is processed in a timely and confidential manner.
7. To provide secretarial support using a variety of software packages (primarily MS Word, MS Excel, P-NOMIS, SystmOne, NDTMS) to the senior management team.
8. To prepare the NDTMS upload for review by ISMS Team Leader.
9. Produce the daily patient movement list (PMMS).
10. Respond to requests for Medical Records within set timescales.
11. Scanning and filing to patient records as required.
12. To assist in the implementation of management information systems in use with inputting and extracting data.
13. Provide administrative support for the recruitment process as required both pre and post interview
14. To photocopy and distribute documents, letters, reports etc as requested.
15. Support and allocate internal/external appointments as required.


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