Band 2 Ed Receptionist

4 weeks ago


Sutton Coldfield, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
An exciting opportunity has arisen for a receptionist to work withing the Emergency Department working various shifts/hours.

**Main duties, tasks & skills required**:

- Register all new patients, collecting and checking details input all data onto the Trusts, Patient Administration Systems (PAS) generating the appropriate documentation.
- Register Ambulance patients being received in ED, collecting all data required including log numbers and Ambulance call signs.
- Ensure the accurate and timely update of PAS including admission and any changes to patient details of all patients attending ED as required. To print the CAS card to the correct printer as per the ED protocol, producing standard documentation and passing to nursing staff in a timely manner.
- To admit non-Emergency Department patients to other wards in the Trust via the Patient Administration System as and when requested by the nursing/medical staff. Printing the necessary standard admission documentation as required.
- Notify nursing/medical staff of any patient attending ED who presents with chest pain and query CVA.
- Register and prepare all documentation immediately for trauma alerts, ensuring alert register is completed
- Register and prepare documentation immediately for trauma alerts, ensuring that alert register is completed
- Scan all documentation for admissions ensuring they are showing on the Clinical Portal before being released from the area.
- To answer telephone, in a polite and courteous manner being the first point of contact for queries.

For a full list of main duties please refer to the job description

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4

**Experience**:
**Essential**:

- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in a busy office / customer care environment

**Disclosure and Barring Service Check**:



  • Sutton Coldfield, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for a receptionist to work withing the Emergency Department working 15/22.5/30hrs per week. **Main duties, tasks & skills required**: Main duties of the job - Register all new patients, collecting and checking details input all data onto the Trusts, Patient Administration Systems (PAS) generating the...


  • Sutton Coldfield, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    The post holder will be working in collaboration with healthcare colleagues and educators to ensure that the clinical education and development needs of the Adult ED Nursing workforce are identified and addressed using approved, proven and credible methods. Working under the management of the Matron, the Band 7 Cross Site Clinical Educator and the Band 7...


  • Sutton Coldfield, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    The post holder will be working in collaboration with healthcare colleagues and educators to ensure that the clinical education and development needs of the Adult ED Nursing workforce are identified and addressed using approved, proven and credible methods. Working under the management of the Matron, the Band 7 Cross Site Clinical Educator and the Band 7...

  • Band 2 Ed Receptionist

    2 months ago


    Sutton Coldfield, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Act as the main communication/registration point for all the patients and visitors presenting at Emergency Department Heartlands Hospital. To undertake all the administrative and clerical duties to support the functioning of the departments. Ensure that all administration systems within these areas are maintained to a high standard. shifts...


  • Sutton Coldfield, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Act as the main communication/registration point for all the patients and visitors presenting at Emergency Department Heartlands Hospital. To undertake all the administrative and clerical duties to support the functioning of the departments. Ensure that all administration systems within these areas are maintained to a high standard. shifts...

  • Receptionist 2

    4 days ago


    Sutton Coldfield, United Kingdom Ashfield Surgery Full time

    An excellent opportunity has arisen for an additional experienced Receptionist/Administrator to join our existing team. The clinical activities at Ashfield Surgery generate over 3,500 telephone and personal contacts with patients per week. The majority of these are dealt with initially through the reception team. The reception team organise and co-ordinate...

  • Receptionist 2

    2 weeks ago


    Sutton Coldfield, Birmingham, United Kingdom Ashfield Surgery Full time

    An excellent opportunity has arisen for an additional experienced Receptionist/Administrator to join our existing team. The clinical activities at Ashfield Surgery generate over 3,500 telephone and personal contacts with patients per week. The majority of these are dealt with initially through the reception team. The reception team organise and co-ordinate...

  • Band 2 Porter

    2 weeks ago


    Sutton Coldfield, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Hospital porters provide a varied and supportive role to clinical and non-clinical teams. This includes the movement of patients on beds, trolleys and wheelchairs. It also involves the movement of equipment, medication, medical gases, post, patient notes, patient meals, consumables, waste, samples and test results from one place to another; enabling care and...


  • Sutton Coldfield, Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    A part time vacancy has arisen for an enthusiastic individual to fulfil the post of Administration Assistant/Receptionist at Sutton Cottage Hospital working in the Community Paediatric and Child Development service. The post is primarily to support the Medical Secretaries to provide an efficient administration and secretarial service to Doctors in the...


  • Sutton Coldfield, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for an enthusiastic, hardworking and experienced receptionist to work in the busy Maternity Outpatients Department at Good Hope Hospital. The position advertised is full time, Monday to Friday 09.00am - 17.00pm. This is a public front facing receptionist role, working on busy customer focused reception desks dealing with high...


  • Sutton Coldfield, United Kingdom University Hospitals Birmingham Full time

    **Job overview**: The post holder will be working in collaboration with healthcare colleagues and educators to ensure that the clinical education and development needs of the Adult ED Nursing workforce are identified and addressed using approved, proven and credible methods. Working under the management of the Matron, the Band 7 Cross Site Clinical Educator...


  • Sutton Coldfield, Birmingham, United Kingdom The Old Court House Full time

    X 2 Experienced Medical Receptionists required:Admin Duties included in role:- Full and P/T HoursA fantastic opportunity has arisen to join our Reception Team in the role of Medical Receptionist with admin duties.Our Receptionist Team are enthusiastic, friendly and make a real difference to the patient care we provide.If you would like to work in a busy and...

  • Receptionist

    3 weeks ago


    Sutton Coldfield, United Kingdom Premier Inn Full time

    We're currently recruiting in our Birmingham North (Sutton Coldfield) Premier Inn. Working 16 hours per week, paying up to £10.82 per hour. **Receptionist - Birmingham North (Sutton Coldfield) Premier Inn -** Hotel** Come and be a Receptionist at Birmingham North (Sutton Coldfield) Premier Inn. As the friendly face of our hotel, use your fun personality...


  • Sutton Coldfield, United Kingdom THE HAWTHORNS SURGERY Full time

    Looking to recruit a confident and enthusiastic Telephonist/Receptionist into the Team at a friendly but extremely busy GP Practice. The role entails mainly dealing with booking appointments and dealing with patient queries on the telephone and on front desk. Previous NHS GP Practice experienced preferred. This is a temporary position with the possibility...

  • Band 2 Porter

    2 weeks ago


    Sutton Coldfield, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Hospital porters provide a varied and supportive role to clinical and non-clinical teams. This includes the movement of patients on beds, trolleys and wheelchairs. It also involves the movement of equipment, medication, medical gases, post, patient notes, patient meals, consumables, waste, samples and test results from one place to another;...


  • Sutton Coldfield, United Kingdom THE HAWTHORNS SURGERY Full time

    Looking to recruit a confident and enthusiastic Telephonist/Receptionist into the Team at a friendly but extremely busy GP Practice. The role entails mainly dealing with booking appointments and dealing with patient queries on the telephone and on front desk. Previous NHS GP Practice experienced preferred. This is a temporary position with the possibility...


  • Sutton Coldfield, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Administration & Clerical - Clinic Administrator We have 2 full time posts available - 37.5 hours per week (each post is 3 days at 8-6, 1 day at 8-5.30 with one day off) - 22,383 An exciting opportunity has arisen for a Band 2 Clinic Administrator to join the busy teams in Outpatients at Good Hope Hospital. The posts are to cover...

  • Receptionist

    2 weeks ago


    Sutton Coldfield, Birmingham, United Kingdom Premier Inn Full time

    We're currently recruiting in our Birmingham North (Sutton Coldfield) Premier Inn. Working 16 hours per week, paying up to £10.82 per hour.Receptionist - Birmingham North (Sutton Coldfield) Premier Inn - Hotel**Come and be a Receptionist at Birmingham North (Sutton Coldfield) Premier Inn. As the friendly face of our hotel, use your fun personality and your...

  • Receptionist

    2 weeks ago


    Sutton Coldfield, United Kingdom Bupa Dental Care Full time

    **Receptionist - Sutton Coldfield Total Orthodontics** **Monday to Friday** **36 hours a week** **Specialist referral orthodontic practice. Good links to public transport from Birmingham city centre and surrounding areas. Onsite parking. previous experience in dentistry desired but not essential** Here at** **Bupa Dental Care** / Total Orthodontics** our...

  • Receptionist

    1 week ago


    Sutton Coldfield, United Kingdom Bupa Dental Care Full time

    **Receptionist - Sutton Coldfield** **Part time - 16 hours** Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts. As a Dental Receptionist you’ll...