Band 2 Ed Receptionist

4 months ago


Sutton Coldfield, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
Act as the main communication/registration point for all the patients and visitors presenting at Emergency Department Heartlands Hospital. To undertake all the administrative and clerical duties to support the functioning of the departments. Ensure that all administration systems within these areas are maintained to a high standard.

shifts we cover:
Early 07.00 - 15.00

Mid-shift 11.30 - 19.30

Late 15.00 - 23.00

Night 23.00 - 07.00.

Please state within your supporting information whether you are looking for day or night shifts.

**Main duties, tasks & skills required**:
*Please Note : For a full list of the main duties of this vacancy, please see attached Job Description*

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
Good level of Education

GCSE grade C or above in English Language and Maths or equivalent or equivalent work experience

**Experience**:
**Essential**:
Substantive experience in a customer care environment

**Disclosure and Barring Service Check**:


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