Helpdesk Support Agent

6 months ago


Milton Keynes, United Kingdom Pertemps Network Group Full time

**Helpdesk Support Agent**:

- 6121021484 Applicants

**£13.60 Per Hour**
- Full Time**Permanent**

**Milton Keynes, Buckinghamshire**

**Customer Service And Call Centre**

**Job Description**:

- To provide a professional and client-driven phone / video support role to end users working at home. The
- helpdesk support provided to our customers is of a technical nature along with bespoke software issues.- to home end computer users remotely.
- Note: The public end users have mixed computer abilities, on their home computers and are working to
- deadlines.
- Training provided: Customer support, processes and procedures, phone conversations, team building,
- bespoke software training.
- **To be successful in this role, you will need to have**:
Excellent verbal, listening and note taking skills. Able to relate to raised technical issues,
- questions, and situations - handling inexperienced computer users.
- Customer focused manner, being patient, methodical and accurate.
- Good interpersonal skills. Being a team player and sharing idea. Remain cool under pressure.
- Have a strong understanding of Microsoft, computers/ laptop functionality; internet
- communications, wireless functionality; firewalls and anti-viruses and program conflict problem
- solving.
- Show a methodical and accurate approach to analysing issues: gathering facts, evidence and
- being able to make conclusions.
- Work without close supervision, be pro-active in meeting supporting requirements and
- deadlines.- Teams, Quick Assist, Snipping tool.
- Able to discuss / present technical details Produce clear reports / documentation when required.
- A willingness to learn new processes, new software.
- Excellent time management skills.**Pertemps**:
**Andy Vandenberg** 01269 429796
Division 612**Pertemps Aylesbury**
- Suite 2A
- Tower House
- High Street
- Aylesbury
- Buckinghamshire
- HP20 1SQ
- 01296 429796


  • Helpdesk Advisor

    7 months ago


    Milton Keynes, United Kingdom Quality Personnel Services Ltd Full time

    **Summer project** **29th of April - 28th of July** Quality personnel are currently looking for a professional, customer service driven helpdesk support agent to join one of our clients for a summer project. This person would need a mix of technical knowledge and the ability to communicate with users of all differently abilities who are remote working....


  • Milton Keynes, Milton Keynes, United Kingdom Air IT Limited Full time

    Are you an experienced IT professional looking for a new challenge? Do you have a passion for delivering exceptional customer service and a strong understanding of IT systems? If so, we want to hear from you! We are seeking a Helpdesk Support Professional to join our team at Air IT Limited and play a key role in providing outstanding IT support to our...


  • Milton Keynes, Milton Keynes, United Kingdom Michael Page International Full time

    About the RoleWe are seeking a highly skilled Technical IT Support Technician to join our team on a home-based/hybrid basis with occasional travel. As a key member of our technical support team, you will be responsible for providing technical support to automated solutions at client sites.Your main responsibilities will include investigating all tickets...


  • Milton Keynes, Milton Keynes, United Kingdom Michael Page (UK) Full time

    Job Title: Technical IT Support TechnicianLocation: Milton Keynes HQAbout Our ClientOur client is a leading provider of integrated warehouse automation solutions to the Logistics Distribution and Supply Chain industry.We are seeking a highly skilled Technical IT Support Technician to join our team. The successful candidate will have a proven track record in...


  • Milton Keynes, Milton Keynes, United Kingdom Getting In Limited Full time

    Job Title: Junior Helpdesk Technician">Salary Estimate: £22,000 - £26,000 per annum">About the Job:">Job SummaryThis is an exciting opportunity to join our helpdesk team and contribute to delivering exceptional customer experiences.">About Us:">Getting In LimitedWe are a dynamic company committed to providing innovative solutions and exceptional customer...

  • Helpdesk Advisor

    6 months ago


    Milton Keynes, United Kingdom Atlas Workplace Services Full time

    **About The Role**: **Atlas Workplace Services have an opportunity for a Customer Service Helpdesk Advisor to join our team in Milton Keynes.** We are looking for an articulate, highly - professional, energetic and enthusiastic person to join this established team. Experience in a customer service, retail or a Helpdesk environment would be an advantage but...

  • Helpdesk Engineer

    3 days ago


    Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

    Do you have what it takes to succeed in a fast-paced IT support environment? We are seeking a Helpdesk Engineer to join our team, providing 1st and 2nd Line IT Support to our clients, as well as managing key accounts and building relationships with our customers.Key Responsibilities:Respond to and resolve IT-related queries and incidentsCollaborate with...

  • Helpdesk Specialist

    3 days ago


    Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

    Technical Support Job DescriptionWe are seeking a skilled Technical Support professional to join our team as a Helpdesk Specialist.In this role, you will be responsible for providing technical assistance and support to our customers, including 1st and 2nd Line IT Support from a service desk, managing key accounts, and serving as a liaison between schools and...


  • Milton Keynes, Milton Keynes, United Kingdom Endeavour Recruitment Solutions Full time

    Endeavour Recruitment Solutions is seeking a Helpdesk Operations Administrator to join our team in Milton Keynes. This full-time position involves providing first-line support to customers, coordinating sales order processing, and ensuring seamless internal operations.We estimate the salary for this role to be around £24,000 - £28,500 per annum, based on...

  • Systems Support Agent

    6 months ago


    Milton Keynes, United Kingdom Pro FS Full time

    Pro FS is an independent, family run business which provides Third Party Fulfilment services to e-commerce retailers in the UK and Europe. We are looking for motivated, hardworking people who can get along with, and support others. We are looking for a **Systems Support Agent **to join our **IT Support **team in Milton Keynes. As a Systems Support Agent,...

  • Customer Support Agent

    6 months ago


    Milton Keynes, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time

    Our client has a permanent vacancy for a Customer Support Agent to join their Internal Sales Support team. Working 37.5 hours a week, Mon-Thurs 8.30am - 4.45pm and Friday 8.30am - 3.30pm. **Key Responsibilities**: - Build rapport with customers to resolve service issues - Create and maintain relationships with key customers and external sales engineers to...


  • Milton Keynes, United Kingdom Salisbury Group Full time

    **About The Role**: **Salisbury Group have an opportunity for a Customer Service Helpdesk Advisor to join our team in Milton Keynes.** We are looking for an articulate, highly - professional, energetic and enthusiastic person to join this established team. Experience in a customer service, retail or a Helpdesk environment would be an advantage but not...

  • Estate Agent

    7 months ago


    Milton Keynes, United Kingdom Connells Group Full time

    OTE: £25,000 - £28,000 - Uncapped Commission - Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Milton Keynes **working in our well known **Wilson Peacock** estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading...


  • Milton Keynes, Buckinghamshire, United Kingdom Manpower UK - RISE Part time

    We have an exciting opportunity for you to join our Client as an Operations Support Agents.Shift pattern: Monday to Friday 1600-2100Salary: £12.82 per hour. Premia paid for hours worked between 7pm - 10pmWhat You Will Be Doing Ensuring that customer's urgent packages get to the right place, on time Answering incoming calls from customers in relation...


  • Milton Keynes, United Kingdom Manpower UK - RISE Full time

    We have an exciting opportunity for you to join our Client as an Operations Support Agents.Shift pattern: Monday to Friday 1600-2100Salary: £12.82 per hour. Premia paid for hours worked between 7pm - 10pmWhat You Will Be Doing Ensuring that customer's urgent packages get to the right place, on time Answering incoming calls from customers in relation...

  • Systems Support Agent

    6 months ago


    Milton Keynes, United Kingdom Pro FS Full time

    Pro FS is an independent, family run business which provides Third Party Fulfilment services to e-commerce retailers in the UK and Europe. We are looking for motivated, hardworking people who can get along with, and support others. We are looking for a **Systems Support Agent **to join our **IT Support **team in Milton Keynes. As a Systems Support Analyst,...


  • Milton Keynes, Milton Keynes, United Kingdom Atlas Full time

    Job OverviewWe are seeking a highly skilled Customer Service Helpdesk Advisor to join our dynamic team in Milton Keynes.This role is ideal for individuals who possess excellent communication skills, a passion for helping others, and a strong work ethic.About the RoleRespond to inbound calls and emails from a variety of clientsLiaise with internal customers...

  • Estate Agent

    6 months ago


    Milton Keynes, United Kingdom Vesta recruitment ltd Full time

    Own business - Full support and backing - Ongoing training **Position : Property expert** **Location : Milton Keynes** Are you a highly-motivated, ambitious and hard-working individual with an entrepreneurial flair? Do you have the drive and a passion to succeed in the property market? **Do you want**: - to build your own business as a self-employed...

  • Trainee Estate Agent

    6 months ago


    Milton Keynes, United Kingdom Connells Group Full time

    OTE - £35,000 - Uncapped Commission - Career Progression At **Connells**, we're looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a Sales Negotiator for our fantastic residential sales team in **Milton Keynes.** The **Trainee Estate Agent **is an entry level role where you will learn all aspects of Estate Agency model...

  • Trainee Estate Agent

    7 months ago


    Milton Keynes, United Kingdom Connells Group Full time

    OTE- £25,000 - Uncapped Commission - Career Progression At Connells, we're looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a Sales Negotiator for our fantastic residential sales team in **Milton Keynes**. The **Trainee Estate Agent **is an entry level role where you will learn all aspects of Estate Agency model and be...