Customer Service Helpdesk Specialist

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Atlas Full time
Job Overview

We are seeking a highly skilled Customer Service Helpdesk Advisor to join our dynamic team in Milton Keynes.

This role is ideal for individuals who possess excellent communication skills, a passion for helping others, and a strong work ethic.

About the Role
  • Respond to inbound calls and emails from a variety of clients
  • Liaise with internal customers and sub-contractors
  • Deliver exceptional customer service
Key Responsibilities
  • Provide support and guidance to clients through various communication channels
  • Collaborate with internal stakeholders to resolve issues efficiently
  • Develop and maintain strong relationships with clients
Requirements
  • Minimum 12 months experience in similar customer-facing role
  • Understanding of Help Desk operation
  • Customer Service skills
  • Keyboard skills
Benefits
  • 25 days annual leave
  • Free Parking
  • Competitive pay (£25,000 - £30,000 per annum)
  • Pension scheme
  • Full training provided

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