Customer Service Helpdesk Specialist
4 weeks ago
We are seeking a highly skilled Customer Service Helpdesk Advisor to join our dynamic team in Milton Keynes.
This role is ideal for individuals who possess excellent communication skills, a passion for helping others, and a strong work ethic.
About the Role- Respond to inbound calls and emails from a variety of clients
- Liaise with internal customers and sub-contractors
- Deliver exceptional customer service
- Provide support and guidance to clients through various communication channels
- Collaborate with internal stakeholders to resolve issues efficiently
- Develop and maintain strong relationships with clients
- Minimum 12 months experience in similar customer-facing role
- Understanding of Help Desk operation
- Customer Service skills
- Keyboard skills
- 25 days annual leave
- Free Parking
- Competitive pay (£25,000 - £30,000 per annum)
- Pension scheme
- Full training provided
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