Workforce Project Assistant

6 months ago

Newcastle upon Tyne, United Kingdom Newcastle General Practice Services Limited Full time

**Job summary**

NGPS is an organisation set up and run by the GPs of Newcastle upon Tyne. This exciting new position is to work across Newcastle General Practice as implementation lead for Nursing and Clinical Apprentices, we seek someone keen to make a difference and join our _**brilliant team**_

NGPS prides itself on being friendly and flexible with an open-minded culture. We are relatively small for an NHS organisation (employing about 30 people with a £6m turnover) but have achieved big things and have grand ambitions for the future. Our size and structure also gives us the benefit of agility and a strong sense of belonging.

We need someone who can demonstrate delivery in their career to date, with ideas, who is passionate about developing the NHS' workforce at this critical time, who will
- support and help develop NGPS' flagship Workforce Transformation projects;
- Administers, monitors, reports and networks on NGPS' behalf on multiple exciting projects, designed to recruit and retain staff in general practice across Newcastle.

This role reports to the Workforce Transformation Project Manager. It is a **Band 3** equivalent role.

Beyond that, we truly want to hear from you if you are interested. We are open to flexibility, ideas, and any sense of innovation you would like to bring with you.

So if you are ready for a challenge, perhaps you are at the stage in your career to progress to a new role, please get in touch with us. We look forward to hearing from you.

**Main duties of the job**
- Provides administrative support in respect of ongoing project implementations.
- Supports, facilitates and monitors the progress of the projects, efficiently and consistently.
- Supports performance improvement initiatives.
- Manages elements of the broader Workforce Transformation project.
- The postholder will have specific responsibility for the development of the Workforce Transformation project administration service. This will require the development of stakeholder networks - from new joiners to very senior clinicians and external managers - to increase the usage of the service and the establishment of internal processes for consultation.
- Support the Workforce Transformation Manager in administrative and project support activities.
- Create innovative ideas and designs to primary care that will increase recruitment, recruitment quality and the retention of staff.
- Very organised and works at a fast pace

**About us**

Newcastle GP Services (NGPS) is an ambitious and innovative membership organisation, providing support to 27 GP Practices across Newcastle. A small, friendly and professional team based in Gosforth, we deliver a range of services, including Urgent Treatment Centres, Outreach Bus, Enhanced Access, managing a primary care staff bank, as well as providing financial and administrative assistance to the seven Primary Care Networks (PCNs) in the city. Our mission is to ensure that voice of Newcastle Primary Care is heard, and that we work on behalf of our members to work at the right scale.

**Job description**

**Job responsibilities**

**Job Summary**
- Assists in ensuring the project is on schedule and provides administrative support as and when required by members of the team.
- To deliver Workforce Transformation administration and coordination objectives.
- Evaluate the success and effectiveness of training events and improve the success of future events as a result through the undertaking of market research/feedback.
- Maintain and further develop relationships with all stakeholder organisations across Newcastle
- Work closely with the Project Manager on strategy to strengthen the service across Newcastle.
- Contribute to Workforce reports.
- Write regular update report to be submitted to the ICB.
- Promote the Career hub service through various media e.g. the staff magazine, staff update, website, press releases, social media, charity information boards, marketing materials.
- Contribute to updating and developing content on the Workforce App/ website.
- Works with Project Manager to develop new training opportunities across all areas, particularly in areas where demand is high.
- Undertakes research to evaluate Workforce Transformation impact on Newcastle Primary Care.
- Administration for Workforce Transformation project.
- On occasion, deputises for the Project Manager, in relation to attendance at meetings or training events.

**Analytical Skills**
- Judgement and assessments on complex projects where there is a range of facts or situations requiring comparison of a range of options.
- Analyse data in order to meet project requirements.
- To analyse and interpret feedback to ensure partner relationships are maintained and all stakeholders are up to date with issues, problems, decisions, etc.
- Investigate and deal with information and project issues using analytical and judgemental skills to identify and resolve a range of problems.
- Assist the Project Manager in compiling asse

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