Head of Event Operations

5 months ago

London, United Kingdom PEI Group Full time

**About The Role**:
We at PEI Group are looking for a Head of Event Operations - EMEA to join our welcoming, diverse, and growing team based here in London.

You will responsible for leading the Event Operations EMEA team in delivering over 16 events per year.

You can our global event calendar here: PEI Events | Global Events Calendar | Private Equity Events

**_Responsibilities:_**
- Accountable for all EMEA led events: lead the EMEA Event Operations team in their delivery for all events.
- Provide regular feedback and updates on event progress to our Global Head of Event Operations and Associate Directors.
- Collaboration with Associate Directors, Business Development Directors and the Global Head of Event Operations to ensure the high quality delivery of our events.
- Champion best practice processes and constantly seek to improve delivery where required.
- Full responsibility of budget management and post event P&L’s.
- Achieve budget goals through close monitoring of revenue and expenses. Work closely with all departments to ensure spending is within budget.
- Process all invoices to ensure prompt payment and facilitation of post-event P&L accounts.
- Manage third party vendors such as App developers, AV, caterers, photographers, printers, designers, etc.
- Manage physical assets of the conference department including laptops, monitors, stands, archives, AV equipment etc.
- Liaise/Support the Customer Services Team in London to ensure the delegate registration process for each event is accurate and up to date.
- Collaborate with Marketing Team to ensure the conference websites are accurate and up to date.
- Develop and communicate event timelines to conference team.
- Actively work with sponsorship sales to ensure all negotiated deliverables.
- Onsite management of event before and during conference; work with event venues and manage onsite staff.
- Oversee the onsite experience including registration area, signage, meal functions, customer service, event production in the plenary, stream rooms etc.
- Post-event reporting on onsite experience and best practices.

**About You**:
**_ Qualifications & Experience_**

You will ideally have:

- Typically circa 6+ years of relevant experience, ideally in a B2B conference business.
- Possess strong onsite leadership skills as well as excellent communication skills across different stakeholders.
- Experience managing a small team of event logistics coordinators and allocation of workload and resourcing experience.
- Experience with developing and coaching teams.
- Experience working with a range of internal & external stakeholders.
- Financial management experience of events (budgets/P&L’s, oversight on revenue figures).
- Experience with event sponsorship along with good knowledge of event marketing, design & production of event collateral, event website management, delegate registration, event logistics & operations, on-site event management and post event analysis.

**_Personal Attributes_**

You will need to demonstrate:

- Practical skills and resourcefulness with the ability to communicate in a calm and diplomatic way.
- Be as effective at a strategic level as you are utilising your experience as a senior event professional, leading by example at times with a “hands-on & sleeves rolled up” approach to support everyone when needed across the operational team and at our events.
- Comfortable leading an events operations team and must be a strong all-rounder with experience of staff management and allocation of workload & resourcing.

**About Us**:
**Who we are**:
PEI Group is a subscriber-focused business intelligence company. With our multi-talented global team of over 400 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success.

**What we do**:
PEI Group provides industry-leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client-communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors.

**_PEI Group supports flexible working arrangements, and we welcome career returners._

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