Head of Event Operations Emea

6 months ago

London, United Kingdom PEI Group Full time

**About The Role**:
Your main responsibilities will include:

- Accountable for all EMEA led events: lead the EMEA Event Operations team in their delivery for all events
- Updating Senior Management - provide regular feedback and updates on event progress to Global Head of Event Operations and Directors
- Venue contracting - venue search and contracting of over 15 venues a year
- Collaboration with internal stake holders - working with Associate Directors, Sponsorship Managers, Commercial Directors and the Global Head of Event Operations to ensure quality of delivery of our events
- Champion best practice processes and constantly seek to improve delivery where required
- Budget setting - full responsibility of budget management and post event P&L’s including setting the budget for each event and reforecasting 3 x a year, this involves reviewing revenue forecasts in comparison to current budgeted costs
- Ongoing budget management - achieve budget goals through close monitoring of revenue and expenses. Work closely with all departments to ensure spending is within budget
- Invoicing - process all invoices to ensure prompt payment and facilitation of post-event P&L accounts
- Negotiating with and managing contractors - third party vendors such as App developers, AV, caterers, photographers, printers, designers, etc.
- Manage physical assets of the conference department including laptops, monitors, stands, archives, AV equipment etc.
- Attendee registration - liaise/support the Customer Services Team in London to ensure the delegate registration process for each event is accurate and up to date
- Team timelines - develop and communicate event timelines to conference team
- Actively work with sponsorship/commercial teams on sponsorship deliverables
- Onsite management of event before and during conference; work with event venues and manage onsite staff
- Leadership onsite - to oversee the onsite experience including registration area, signage, meal functions, customer service, event production in the plenary, stream rooms etc.
- Evaluating event performance - post-event reporting on onsite experience and best practices

**About You**:
**_ Requirements_**

**_ Qualification & Experience_**
- Experience within a B2B conference and/or exhibition business for at least 4 years.
- Managing a team of 8+ members and possess strong onsite leadership skills as well as excellent communication skills.

**_Personal Attributes_**

You’ll be a “hands-on & sleeves rolled up” as well as “strategic, commercially minded and vastly experienced” senior events professional with a proven background in commercial B2B events, ideally in a B2B conference and expo business and possess strong onsite leadership skills as well as excellent communication skills.

You’ll be comfortable leading an events operations team and must be a strong all-rounder with experience of staff management and allocation of workload & resourcing, working with a range of internal & external stakeholders, financial management of events (budgets/P&L’s, oversight on revenue figures) and event sponsorship along with good knowledge of event marketing, design & production of event collateral, event website management, delegate registration, event logistics & operations, on-site event management and post event analysis.

You’ll also need to be a good negotiator (adept at getting best value for money) with strong commercial acumen who has up-to-date event industry knowledge of current suppliers & venue hire costs, new event technology and innovative new event concepts & formats.

From a personality point of view, you’ll need to be practical & resourceful, calm & diplomatic but also highly motivated and focused with a positive and “can-do” attitude.

**About Us**:
**Who we are**:
PEI Group is a subscriber-focused business intelligence company. With our multi-talented global team of over 440 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success.

**What we do**:
PEI Group provides industry-leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client-communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes,

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