Customer Service Adviser
5 months ago
**About The Role**:
**About You**:
Our Customer Advisers are often the very first impression that our customers have of our brand so an outgoing personality and a great telephone manner are a must. You will also have excellent written and verbal communication skills as well as strong attention to detail and a readiness to learn.
**We offer**
- £21,000 per annum
- Weekly incentives, quarterly cash bonuses, and other fun team competitions
- Comprehensive, ongoing training programme
- Great career opportunities
- Exposure to diverse aspects of the business
- Vibrant company culture including paid-for social events
- Diversity and inclusion networks
- One paid work day a year to volunteer for a charity of your choice
- Well-being package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders, access to a coaching platform, and subsidised gym membership
- Enhanced parental policies, including generous shared parental leave
- Subsidised staff café and bar
**About The Company**:
At Foxtons, we’re famous for setting the standard in property. We do this by hiring brilliant people to help our customers find their dream home or unlock the true value of their property investment. Over the last 30 years we’ve built a network of almost 60 branches and a strong operational infrastructure that enables our teams to achieve the highest standards in delivering exceptional service to our customers. Award-winning training ensures our teams have the knowledge and expertise that our customers expect from us, whist our market-leading technology empowers all our staff to provide the best customer experience possible.
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