Senior HR Adviser

6 months ago


London, United Kingdom Financial Ombudsman Service Full time

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Senior HR Adviser

Are you an experienced HR professional looking for a challenging and rewarding opportunity?? Looking to be part of an collaborative and innovative HR team that really values it's people?? If so, we want to hear from you...
- Contract: Permanent_
- Salary: From £41,000 (London rate)_
- Reporting to: Strategic People Partner_

London docklands and an office in Coventry
- O_ur permanent hybrid policy sees us all working at least four days across a fortnight in the office._

You will work as part of the People Partnering team, supporting the Strategic People Partners, in the delivery of the people plans across the business areas you are aligned to.

You’ll use data, metrics and evidence to inform and support decision making on people priorities and change programmes. You will be involved in projects and work programmes that assist your business area to deliver on their people priorities. You will also work collaboratively with the centres of excellence across HR to develop and improve on cyclical processes

Key responsibilities
- To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:_- Establishing good and effective relationships with managers and stakeholders across your business area, where you will be considered as their trusted advisor- Providing sound and professional generalist HR advice to managers and stakeholders using a consultative style, coaching and providing feedback/guidance on approaches that aid people engagement - transparency, communication, equity etc.- Escalating matters to the strategic people partners or other areas as appropriate- Proactively getting involved in any initiatives or activities which supports the wider People team including BAU and/or project work- Delivering a range of HR activities in the employee life cycle - this could include job evaluation, recruitment, performance management, generalist HR and/or ER advice- Supporting organisational design work and coordinating/delivering any activities that may be needed- Using available data and insights to inform, support and drive decision making- Contributing to the continuous improvement of People team practices- Using people information systems effectively to access, input and compile data- Delivering exceptional customer service to colleagues by being readily available as and when needed- Being the People Partnering team’s initial escalation point for any queries from People Hub- Being flexible to support work in other business areas, where cover is needed for large projects, or to cover for other Senior HR Advisers in the wider team.- Keeping skills and knowledge up to date, understanding the latest trends in the world of work and employment law developments

Minimum Criteria- Generalist HR experience of supporting managers across a range of HR specialisms and challenges, in an organisation of similar size and complexity- Strong knowledge of HR best practice, UK employment law and legal requirements- A high level of confidence in dealing with data, and the ability to analyse and interpret it to draw out insights- An understanding of project management disciplines, and the ability to anticipate challenges, set clear actions and take ownership of those allocated to you

Desirable Criteria

We would also like you to have the following skills:
- CIPD qualification (Level 5) - or willingness to work towards this- Workday experience- Experience of organisation design and change projects- Proactive, and able to work independently to - multitask as required to ensure key deliverable are met.- Experience of working collaboratively to achieve results
- Why Financial Ombudsman Service?_

We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here:
We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:
- 25 days holiday entitlement, with the option to buy extra or sell days- Generous pension- Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few- Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others- Employee Assistance Programme- Extensive opportunities for personal and career development- Fully equipped on-site gym open 24 / 7 (London office only)- Extensive Well-being resources including on-site therapists (London office only)- Beautiful and bright London office looking over the Thames and near to mainline stations- Our Coven


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