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Membership Administrator
3 months ago
Merrifield Consultants are delighted to be partnering with an International Membership Organisation to recruit a Membership Administrator.
**Job Title**: Membership Service Administrator
**Contract**: Permanent
**Location**: Central London
**Hybrid**: 2 days in the office per week (Monday and Friday)
**Salary**: £28,000
**Responsibilities**:
- Assist in the annual membership renewals process and respond to related queries.
- Assist in managing membership events, including drafting invitations and managing registrations.
- Support membership marketing efforts by assisting in the production of marketing materials and mailings.
- Actively promote and sell memberships and services, including up-selling opportunities.
- Process and analyse reports and listings as requested by the Membership Manager and other departments.
- Liaise with regional offices and client relationship managers to support regional membership campaigns.
**Skills/Experience Required**:
- Previous experience in customer service or administration roles.
- Strong communication skills, both verbal and written.
- Ability to prioritise tasks and work efficiently in a fast-paced environment.
- Proficiency in Microsoft Office Suite and database management.
- Experience with membership management systems is preferred.
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