Membership Administrator

1 month ago

London, United Kingdom Crone Corkill Full time

Job title: Membership Administrator

Hours: Full-time (35 hours / week)

Location: Hybrid, 2 days in the office.

Responsible to: Marketing and Membership Manager

Salary: £30k

Term: 1 month with possibility of extension

Job Summary:

As a Membership and Events Administrator, you will play a vital role within a small and dynamic team, handling a variety of administrative tasks. Your primary responsibilities will include supporting member enquiries, updating membership records, and assisting in the administration of our group events. This position is at the heart of our Membership Team, providing essential support to professional conservator-restorers in the UK and internationally.

What you will do:

As a Membership and Events Administrator, you will oversee shared inboxes for membership, events, and communications, responding to membership and delegate enquiries with a polite, friendly, and helpful attitude. You will review and update member records in Icon's Client Relationship Management (CRM) platform, produce weekly membership reports, and ensure high data accuracy. Additionally, you will prepare and issue email campaigns, write and update content for the Icon website, and manage the events inbox. This includes setting up events on the Icon website, providing up-to-date information to event organisers, and responding to delegate queries. Financial reconciliation tasks will also be part of your responsibilities. Lastly, you will assist with other duties as requested by the Marketing and Membership Manager, the Policy and Programmes Director, or the Chief Executive.

What you will need:

The ideal candidate should be qualified to GCSE (or equivalent) Grade C or above in English and Mathematics, with experience working in a small team within an office environment and familiarity with updating databases. They should possess excellent knowledge of Office365 software, including Word, Excel, PowerPoint, and One Drive. The candidate should have the ability to gather, structure, and present information clearly, accurately, and concisely, alongside a disciplined approach to record-keeping and maintaining high levels of data accuracy. Good time management skills and the ability to prioritise a complex workload in a busy environment are essential. Effective communication in a polite, friendly, and helpful manner, both in person and on the phone, is required, as well as diplomacy and tact in managing sensitive situations and maintaining confidentiality. The candidate should be willing to uphold Icon's values and adhere to the organisation's policies and procedures, demonstrating enthusiasm for promoting diversity and inclusion within the workplace. They should also be able to work closely and collaboratively with a range of colleagues, including volunteers.

Access:

Happy to meet any needs for reasonable adjustments, or to adjust existing practices and procedures to meet access requirements. We will also support team members to apply to Access to Work to cover relevant costs. Our office building has step-free access from the street and an accessible lift. There are unisex and wheelchair-accessible toilets. Assistance dogs are welcome.

If you possess the necessary skills and are seeking an exciting role in a vibrant setting, we encourage you to apply and join the team

  • Membership Administrator

    4 weeks ago

    London, United Kingdom Membership Bespoke Full time €33,000

    Membership Administrator Trade Association Hybrid - 1 or 2 Days Central London Office, 3 or 4 Days Home Basic Salary Up to £33,000 dependant on experience plus benefits 28 days holiday plus Bank Holiday, 10% of salary contributed towards pension fund, Employee Assistance Programme Package. Permanent, Full Time Our client a highly established and...

  • Membership Administrator

    4 weeks ago

    Greater London, United Kingdom Membership Bespoke Full time

    Membership AdministratorTrade Association Hybrid - 1 or 2 Days Central London Office, 3 or 4 Days HomeBasic Salary Up to £33,000 dependant on experience plus benefits 28 days holiday plus Bank Holiday, 10% of salary contributed towards pension fund, Employee Assistance Programme Package.Permanent, Full Time Our client a highly established and reputable...

  • Membership Administrator

    4 weeks ago

    Greater London, United Kingdom Membership Bespoke Full time

    Membership AdministratorTrade Association Hybrid - 1 or 2 Days Central London Office, 3 or 4 Days HomeBasic Salary Up to £33,000 dependant on experience plus benefits 28 days holiday plus Bank Holiday, 10% of salary contributed towards pension fund, Employee Assistance Programme Package.Permanent, Full Time Our client a highly established and reputable...

  • Membership Administrator

    4 weeks ago

    Greater London, United Kingdom Membership Bespoke Full time

    Membership AdministratorTrade Association Hybrid - 1 or 2 Days Central London Office, 3 or 4 Days HomeBasic Salary Up to £33,000 dependant on experience plus benefits 28 days holiday plus Bank Holiday, 10% of salary contributed towards pension fund, Employee Assistance Programme Package.Permanent, Full Time Our client a highly established and reputable...

  • Membership Services Administrator

    3 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time £33,000

    Position OverviewWe are seeking a dedicated Membership Services Administrator to join our dynamic team. This role offers a hybrid working arrangement, allowing for a blend of office and remote work.Compensation and BenefitsThe basic salary for this position is up to £33,000, depending on experience. In addition, you will enjoy:28 days of annual leave plus...

  • Membership Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    Job OverviewPosition: Membership AdministratorSector: Trade AssociationWork Arrangement: Hybrid - 1 or 2 Days in Office, 3 or 4 Days RemoteSalary: Up to £33,000 based on experience, plus benefits including 28 days of holiday plus Bank Holidays, 10% salary contribution to pension fund, and an Employee Assistance Programme.Employment Type: Permanent, Full...

  • Membership Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    Job OverviewPosition: Membership AdministratorOrganization: Trade AssociationWork Arrangement: Hybrid - 1 or 2 Days in Central London Office, 3 or 4 Days RemoteSalary: Up to £33,000 based on experience, plus benefits including 28 days holiday plus Bank Holidays, 10% salary contribution to pension fund, and Employee Assistance Programme.Employment Type:...

  • Membership Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    Job OverviewPosition: Membership AdministratorOrganization: Trade AssociationWork Arrangement: Hybrid - 1 or 2 Days in Central London Office, 3 or 4 Days RemoteSalary: Up to £33,000 based on experience, plus benefits including 28 days of holiday, Bank Holidays, and a 10% pension contribution.Employment Type: Permanent, Full TimeOur client, a...

  • Administrator (Membership Administrator )

    4 weeks ago

    London, United Kingdom Membership Bespoke Full time €33,000

    Hybrid - 1 or 2 Days Central London Office, 3 or 4 Days Home Basic Salary Up to £33,000 dependant on experience plus benefits 28 days holiday plus Bank Holiday, 10% of salary contributed towards pension fund, Employee Assistance Programme Package. Permanent, Full Time Strong working knowledge of Microsoft Office (Outlook, Excel, Word,...

  • Membership Coordinator

    2 days ago

    London, Greater London, United Kingdom Membership Bespoke Full time £29,253

    Job SummaryThe Membership Bespoke team is seeking a highly organized and customer-focused Membership Assistant to join our team. As a Membership Assistant, you will play a critical role in delivering exceptional customer service to our members, processing membership applications and fees, and maintaining our CRM system.Main ResponsibilitiesMembership...

  • Membership Coordinator

    2 days ago

    London, Greater London, United Kingdom Membership Bespoke Full time £29,253

    Job SummaryThe Membership Bespoke team is seeking a highly organized and customer-focused Membership Assistant to join our team. As a Membership Assistant, you will play a critical role in delivering exceptional customer service to our members, processing membership applications and fees, and maintaining our CRM system.Main ResponsibilitiesMembership...

  • Membership Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    Job OverviewPosition: Membership AdministratorOrganization: Trade AssociationWork Arrangement: Hybrid - 1 or 2 Days in Central London Office, 3 or 4 Days RemoteSalary: Up to £33,000 based on experience, plus benefits including 28 days of annual leave, 10% salary contribution to pension, and Employee Assistance Programme.Employment Type: Permanent, Full...

  • Membership Assistant

    3 months ago

    London, United Kingdom 5HS - Membership Full time

    **Membership Assistant** 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a **Membership Assistant...

  • Membership Support Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    Job OverviewPosition: Membership AdministratorType: Trade AssociationWork Arrangement: Hybrid - 1 or 2 Days in Central London Office, 3 or 4 Days RemoteSalary: Up to £33,000 based on experience, plus benefits including 28 days of annual leave, bank holidays, a 10% pension contribution, and an Employee Assistance Programme.Employment Type: Permanent, Full...

  • Membership Services Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    Job OverviewPosition: Membership AdministratorOrganization: Trade AssociationWork Arrangement: Hybrid - 1 or 2 Days in Central London Office, 3 or 4 Days RemoteSalary: Up to £33,000 based on experience, plus benefits including 28 days holiday plus Bank Holidays, 10% salary contribution to pension fund, and Employee Assistance Programme.Employment Type:...

  • Membership Officer

    1 month ago

    London, United Kingdom Membership Bespoke Full time

    Membership Officer Membership BodySouth West London - Mixture of Office Working and HomeBasic Salary Up to £30,000 dependant on experience plus excellent benefits Pension & private medical insurance.Full Time Permanent RoleOur client a professional membership body based in Southwest London is seeking a Membership Officer to join their team.The Role as...

  • Membership Operations Coordinator

    3 weeks ago

    London, Greater London, United Kingdom MEMBERSHIP BESPOKE Full time

    Position: Membership Operations CoordinatorOrganization: Trade AssociationWork Arrangement: Hybrid - 1 or 2 Days in Central London Office, 3 or 4 Days RemoteSalary: Up to £33,000 based on experience, plus benefits including 28 days of annual leave plus Bank Holidays, a 10% salary contribution to a pension fund, and an Employee Assistance Programme.About the...

  • Membership Administrator

    3 months ago

    London, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Membership Administrator** **Temporary position** **Hybrid working | 35 hour week** **Location c London** **Hourly rate : £13.50 - £15.00 per hour** **Interviews to take place ASAP** **Overview** Membership Administrator required by an international membership organisation based in the City of London. Provide support and...

  • Membership Administrator

    3 months ago

    London, United Kingdom Hunter Merrifield Full time

    Merrifield Consultants are delighted to be partnering with an International Membership Organisation to recruit a Membership Administrator. **Job Title**: Membership Service Administrator **Contract**: Permanent **Location**: Central London **Hybrid**: 2 days in the office per week (Monday and Friday) **Salary**: £28,000 **Responsibilities**: - Assist...

  • Membership Administrator

    5 months ago

    London, United Kingdom The British Society for Rheumatology Full time

    Job description The British Society for Rheumatology (BSR) is a membership organisation that brings together expertise from across the rheumatology profession, harnessing a wide variety of experience and skills to ensure we’re supporting our members to the very best of our combined ability. Our mission is to champion the specialty, influencing change and...