Administrator Note Taker

7 months ago

Horsham, United Kingdom Veesupportservices Ltd Full time

**Job Description & Person Specification**

**Administrator / Note Taker**
**Children, Young People and Learning**

**Join us - make a difference in our communities**
We are committed to improving our services for the children and families we support in West Sussex. By providing professional business and administrative support you will be making a difference to the work of Children, Young People and Learning Directorate and enhancing the effectiveness of the whole team.

**About the job**
Reporting to a Team Leader, you will provide a customer focused and efficient administrative service, prioritising your daily tasks in accordance with team requirements and service objectives.

You will be responsible for delivering a range of administrative tasks to a high standard of quality within agreed timescales. These are likely to include such tasks as note taking at complex (often sensitive and / or confidential) meetings, arranging large scale events and meetings, co-ordinating statutory panels, collating and presenting information in a clear format, preparing reports and agendas, producing accurate meeting minutes and spreadsheets, and updating council IT systems in order to support service delivery.

You may be asked to work at a designated office, provide support remotely or work flexibly across WSCC office hubs, dependent on service needs. You’ll need to be able to demonstrate personal resilience, integrity and professionalism when participating in sensitive, potentially disturbing or highly confidential meetings or processes.

**What you’ll need to succeed**
You’ll be a great team player who can build and maintain good working relationships and who can communicate well both verbally and in writing.

You will be organised, able to prioritise work and deliver on deadlines.

You will be able to concentrate for long periods of time and maintain a focus on attention to detail in order to produce meaningful and accurate outputs, such as meeting notes.

**Job Description & Person Specification**

You will have strong core administrative / office skills and be confident in dealing with problems and developing solutions.

Being both adaptable and flexible, you will enjoy the challenge this role will give you to meet service needs, where you will be able to work well in changing situations and embrace new ways of working positively and effectively.

**Job details**
Grade: Grade 5
Directorate Group: Children, Young People & Learning

Location: Flexible (determined by service need)

**Required experience and skills**
(These will be used as the shortlisting criteria)

**Key Skills**:
3. Good numeracy skills in order to work with figures and data to make sound and accurate financial calculations and data collection, working methodically.
4. Good analytical and problem-solving skills to analyse specialist information and draw practical conclusions and appropriate actions with an understanding of relevant policies and procedures.
5. Ability to identify the most efficient and effective ways of working, embrace change and adapt to changing situations and new ways of working positively and effectively, including the ability to learn new systems and processes.

Microsoft Outlook, Teams, Word and Excel.

**Qualifications and/or experience**:

- 4 GCSEs with A-C / 4-9 passes including Maths and English, or equivalent qualification or experience demonstrating that level of numeracy and literacy.
- Relevant technical knowledge of procedures and practices associated with delivering an administrative service.
- Sound and accurate overall IT knowledge and experience in using Microsoft

Office including Word, Excel and Teams.
- Experience of working in an office environment.
- Some knowledge and technical skills in the use of major computerised systems (for example, SAP or Mosaic) - **_Desirable_**

**Job Description & Person Specification**

**Key responsibilities**
Communicates with and develops good working relationships with relevant managers and colleagues in order to deliver an effective service.

Delivers timely and efficient specialist administrative support to a team or across teams with an awareness of team requirements and priorities.

Prioritises own day to day work, working with colleagues to deliver objectives and a customer focussed service.

Produces accurate, factually and grammatically correct meeting notes and reports.

Updates and maintains relevant computerised and manual records relating to the service appropriately and accurately.

Follows procedures and processes in order to respond independently to day-to

Refers complex or technical queries, and those unrelated to the service appropriately, working under guidance on unusual or difficult problems.

Appropriate and careful daily handling of confidential and sometimes sensitive or personal financial or other related information relating to the service.

Responsibility for processing and / or raising Purchase Orders and invoicing.

**Our Values**
You will pr

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