Administrative Assistant

4 weeks ago


NewarkonTrent, United Kingdom Care after Combat Full time

**Main Role and Responsibilities**

This role requires efficient and comprehensive Administrative Assistant and secretarial duties. This will include working closely with the Executive Assistant and other headquarters staff and taking meeting minutes as required. Efficiency and high competency is required in maintaining records, databases, filing systems and preparing correspondence for the Lead Managers. This role includes being the first point of contact for people telephoning Care after Combat therefore an excellent telephone manner is essential as well as the ability to manage and respond appropriately to enquiries. The role also involves meeting and greeting visitors.

Duties will include and not be limited to:

- Close working with the Executive Assistant (EA), Lead Managers (LMs) and wider Care after Combat team, providing administration support
- Will need to develop an in-depth knowledge of Care after Combat’s personnel structure and operational area.
- Will need to develop an in-depth knowledge of Care after Combat’s aims and objectives
- Update of given information from LMs, wider Care after Combat team and Regional Coordinators (RCs) and input into a working Customer Relationship Management System.
- Responsible, as directed by the EA, for all aspects of secretarial and administrative support for Care after Combat.
- Effective communication, liaising with all Care after Combat staff, voluntary mentors, veterans in receipt of Care after Combat services, HMP prison staff, and external contacts
- Responsible for travel arrangements and accommodation
- Organising and maintaining diaries for the LMs
- Organising and attending meetings ensuring the relevant LMs prepared for meetings
- Maintain position of integrity, appreciating the need for confidentiality when dealing with people and issues appertaining to this post
- Maintain a filing system compatible with Care after Combat organisation and GDPR
- Support with fundraising activities, taking an active role in the planning and delivery of events.
- Represent Care after Combat as required and always work in line with our aims, values and plans.
- Other duties may be assigned by the EA and / or LMs

**Qualifications**

Employment rights to live and work in the UK

Have a full and clean driving license

5 GCSE's level A* to C including in English and Mathematics or equivalent

**Experience/ Knowledge**
- Essential_

Previous office, administrative and organisational experience

Ability to work collaboratively across teams and grades

Experience of preparing high quality reports
- Desirable_

Be a Veteran or have relevant working experience with the armed forces, the prison service or a Veteran’s charity

Experience of NHS administration duties

Previous experience of using Salesforce

**Skills**
- Essential_

Good working knowledge of Microsoft Word, Excel and PowerPoint

Experience of or relevant skills to evidence confident Administrative Assistant and office management skills

Excellent interpersonal skills; ability to network and communicate effectively with relevant outside agencies

Able to accept responsibility and to respond confidently and calmly when managing workload

Able to work on own initiative, self-motivate and progress own work to deadlines once guidelines have been set
- Desirable_

Previous user of Salesforce CRM

**Values**

Approachable, cooperative and respectful of others

Strong commitment to team working

Trustworthy, honest, ability to work autonomously, take responsibility and demonstrates integrity

Ensure that the level of service provided is to the agreed quality standards

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00 per year

**Salary**: £21,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

COVID-19 considerations:
Work authorisation:

- United Kingdom (required)

Work Location: One location

Application deadline: 22/02/2023
Reference ID: CACAA



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