Facilities Helpdesk Administrator

6 months ago


London, United Kingdom paretofm Full time

**Helpdesk Administrator**

**Salary**: £28,000

**Location**: Central London - SW1A

Pareto are currently looking for a Helpdesk Administrator to join us on a Full time basis to be based in Central London.

**Responsibilities to include but not limited to**:

- Actively monitoring open jobs including chasing engineers for updates and allocating jobs to engineers;
- Raising purchasing orders for engineers and other team members as required;
- Allocating PPM tasks to engineers;
- Scanning compliance documentation (in-house and sub-contractor);
- Reviewing documentation and raising any issues to either the Technical Site Managers or Contractor Compliance Manager;
- Monitoring up and coming inspections and co-ordinating dates with sub-contractors and Technical site Managers;
- Following up with sub-contractors paperwork/certificates in relation to completed inspections;
- Raising remedial actions following inspections;
- Assisting the Technical site Managers with the raising of quotes as required;
- Logging monthly overtime for approval by the Account Director;
- Assessing completeness and appropriateness of sub-contractor RAMS
- Supervising sub-contractors ensuring all H&S rules are adhered to
- Completing spot audits on sub-contractors to ensure they are working with site rules
- Completing spot audits on the Pareto engineers to ensure they are working to site rules
- Completing regular audits on Pareto engineer risk assessments for completeness
- Monitoring and ensuring engineer training records are up to date

**Key Requirements**:

- Previous administrative experience desirable
- Previous helpdesk experience is desirable
- Previous experience overseeing contractors required
- Demonstrate strong administration skills
- Strong IT skills including Microsoft Office
- Attention to detail



  • London, United Kingdom Capstone Facilities Services Ltd Full time

    We are looking for a Facilities & Helpdesk Administrator to join our team at Capstone. Our working environment is fast paced, with each day bringing new challenges. Therefore, strong organisational skills are essential to succeed. This role will be centred around the Maintenance side of our business, and you will be offering support to our Engineering...


  • London, United Kingdom Optim Facilities Full time

    **Overview**: Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth running of the...


  • London, United Kingdom Optim Facilities Full time

    **Overview**: Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth running of the...


  • London, United Kingdom Optim Facilities Full time

    **Overview**: Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth running of the...


  • South West London, United Kingdom CV-Library Full time

    Facilities Helpdesk Administrator- South West London- 36k- Plus Package My client a well known Facilities and Management Company who specialise in Luxury Retail are currently recruiting for an experienced Facilities Helpdesk Administrator to service a Prestigious Contract in South West London. The ideal candidate will have experience in planned and...


  • London, United Kingdom Optim Facilities Full time

    **Overview**: Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth running of the...

  • Helpdesk Coordinator

    4 weeks ago


    London, Greater London, United Kingdom VINCI Facilities Full time

    Helpdesk CoordinatorWe are seeking a skilled Helpdesk Coordinator to join our facilities helpdesk contract in Victoria. The successful candidate will be responsible for managing incoming calls and emails, ensuring excellent customer service is provided to our clients.Key ResponsibilitiesAnswering all incoming calls in a timely mannerMonitoring email inbox...


  • London, United Kingdom Optim Facilities Full time

    **About Optim Facilities** Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth...


  • London, United Kingdom CV-Library Full time

    Estates Helpdesk Administrator - London - Educational Establishment Permanent - £33,000 per annum We are looking for a dedicated Estates Helpdesk Administrator to support the smooth running of estates and campus services within an educational environment. This role is key to maintaining efficient operations across a range of maintenance and facility...


  • London, Greater London, United Kingdom National Theatre Productions (ntp) Full time

    We are seeking a skilled Facilities Helpdesk and Administration Support to join our National Theatre Facilities Team on a 12-month Fixed Term Contract.The purpose of this role is to provide an office presence for our internal Helpdesk, channelling requests for repairs or improvements to the building to the appropriate team, or team member, using MRI...

  • Helpdesk Administrator

    5 months ago


    London, United Kingdom MMP Consultancy Full time

    Helpdesk Administrator required to join a large hospital based in London. Working as part of the wider Estates team, we are seeking experienced Estates and Helpdesk Administrators to apply. As Helpdesk Administrator, you will be responsible for managing service requests and incidents raised to the helpdesk function and liaising with the respective team...


  • London, United Kingdom HAYS Full time

    Facilities Helpdesk Admin! Your new companyOur Client was created in 1964. They are a higher education institute who are looking for a Facilities Helpdesk Admin to join their facilities team on a permanent basis.Your new roleAs a Helpdesk Admin you will be assigned a variety of tasks. You will be Responsible for the day to day co-ordination of the estates...


  • London, United Kingdom National Theatre Full time

    We are looking for a Facilities Helpdesk and Administration Support  t o join the National Theatre Facilities Team on a month Fixed Term Contract. The purpose of this role is to provide an office presence for our internal Helpdesk, channelling requests for repairs or improvements to the building to the appropriate team, or team member, using MRI...


  • London, Greater London, United Kingdom CBW Staffing Solutions Full time

    Job DescriptionWe are seeking an experienced Helpdesk Administrator to join our team at CBW Staffing Solutions. The successful candidate will have a proven track record of working within Facilities Management and will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Receive and return phone calls in support of...


  • London, United Kingdom BD Trading Partnership Full time

    Job Advert **Facilities Helpdesk Administrator** **What we are looking for**: **About Us**: BD Group was created by the London Borough of Barking & Dagenham to create positive economic, environmental and social change. We are facilities services company, providing a range of services for public and private sector clients currently across London and the...


  • London, United Kingdom Unitemps Full time

    **Salary** ££22-26k Our client based in Westfield Shopping Centre Stratford are looking for a Helpdesk Administrator to join their team. The hours of the role are between 8.30am and 5.30pm Monday to Friday **This is a permanent position.** **Duties and responsibilities** We are looking for someone who can The main characteristics of Accountabilities...


  • London, Greater London, United Kingdom CBW Staffing Solutions Full time

    Job Title: Facilities Helpdesk ManagerJob Summary:CBW Staffing Solutions is seeking an experienced Facilities Helpdesk Manager to oversee the efficient handling of maintenance requests across multiple sites. The ideal candidate will have a minimum of 3 years experience managing a large team of helpdesk operatives within facilities and maintenance.Key...

  • Facilities Coordinator

    5 months ago


    London, United Kingdom Optim Facilities Full time

    **About Optim Facilities** Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth...


  • London, Greater London, United Kingdom Publicis Groupe UK Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Facilities and Helpdesk Co-ordinator to join our team at Publicis Groupe UK. The successful candidate will be responsible for managing and maintaining our helpdesk services, ensuring timely delivery of requests and maintaining Service Now for Facilities/Property.Key ResponsibilitiesManage and...

  • Helpdesk Administrator

    6 months ago


    London, United Kingdom Warwick University Enterprises Ltd ta Unitemps Birmingham Full time

    **Role** We are looking for a Helpdesk Administrator to ensure the timely and accurate logging of tasks, contributing to the streamlined workflow and effective task management. By meticulously recording tasks, you will play a vital role in maintaining operational efficiency and adhering to contract-required timescales. **This is a permanent...