Helpdesk Administrator

6 months ago


London, United Kingdom Warwick University Enterprises Ltd ta Unitemps Birmingham Full time

**Role**
We are looking for a Helpdesk Administrator to ensure the timely and accurate logging of tasks, contributing to the streamlined workflow and effective task management. By meticulously recording tasks, you will play a vital role in maintaining operational efficiency and adhering to contract-required timescales.

**This is a permanent position.**

**Duties and responsibilities**
- To assist in the provision of administration support to the Helpdesk and Administration Team Leader to ensure they are able to carry out their role effectively
- CMMS (Computer Maintenance Management System) is updated with current comments
- Assist in ensuring Daily, Weekly, Monthly and Annual reports are run in a timely manner
- Assist in supplying any ad hoc reports required by the Management Team
- Ensure all filing is up to date and in correct folders
- Assist Helpdesk and Administration Team Leader with mitigation claims
- Obtain quotations from Supplier and Subcontractors as directed by Helpdesk and Administration Team Leader
- To create Purchase Orders on COUPA System, have them approved and send them to suppliers
- Progress goods and services with Suppliers and Subcontractors as directed by Helpdesk and Administration Manager

**Skills and experience**
- Previous experience in a CMMS (Computer Maintenance Management System)
- Experience or proven ability in working with own initiative
- Ability to communicate both written and verbal to senior management level
- Ability to solve problems in an effective manner
- Excellent skills in Microsoft Office (Word and Excel)
- Excellent organisational skills
- Confidentiality
- Ability to handle large amounts of data accurately and in a timely manner

INDUNI2

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative: 2 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: 1078261



  • London, United Kingdom Red Commerce Full time

    ** **RED - Helpdesk and Administration - SC Clearance - Opportunity to work in USA** ** This role requires you to **relocate **to **Norfolk, Virginia, USA**. At present, one of our International Customers at RED is in the search of a **Helpdesk and Administration** for an **on-site 4 years project** in Virginia, USA. Here are some details: Project...

  • Helpdesk Administrator

    6 months ago


    London, United Kingdom ERP Full time

    **Helpdesk Administrator** **Wimbledon** **£34,000** A fantastic opportunity for Helpdesk Administrator to join a fast-paced reactive services company based in Southwest London. The ideal Helpdesk Administrator will enthusiastic and well-motivated. **Responsibilities** - Upsell our services to new and existing customers - keep accurate records of...

  • Helpdesk Administrator

    5 months ago


    London, United Kingdom MMP Consultancy Full time

    Helpdesk Administrator required to join a large hospital based in London. Working as part of the wider Estates team, we are seeking experienced Estates and Helpdesk Administrators to apply. As Helpdesk Administrator, you will be responsible for managing service requests and incidents raised to the helpdesk function and liaising with the respective team...


  • London, United Kingdom CV-Library Full time

    Estates Helpdesk Administrator - London - Educational Establishment Permanent - £33,000 per annum We are looking for a dedicated Estates Helpdesk Administrator to support the smooth running of estates and campus services within an educational environment. This role is key to maintaining efficient operations across a range of maintenance and facility...

  • Helpdesk Administrator

    6 months ago


    London, United Kingdom paretofm Full time

    **Helpdesk Administrator** **Salary**: £27,000 **Location**: London, Central **Hours**: 40 hours a week (Flexible) **Role Type**: Permanent Pareto are currently looking for a Helpdesk Administrator to join us on a full-time basis to be based in London. **Responsibilities to include but not limited to**: - Actively monitoring open jobs including...

  • Helpdesk Administrator

    5 months ago


    London, United Kingdom TNA Building Services Ltd Full time

    **Job Title: Helpdesk Administrator** **Location: London, United Kingdom** **Employment Type: Full-Time** **Responsibilities**: - **Customer Interaction**: - Address customer queries and service requests efficiently. - **Job Scheduling**: - Coordinate and schedule maintenance jobs. - Utilize scheduling software for optimal job allocation. -...


  • London, Greater London, United Kingdom Abm Full time

    Job Title: Helpdesk AdministratorJob Summary:The Helpdesk Administrator will be responsible for the logging, allocation, progression, chasing, and completion of faults on the contract.Key Responsibilities:Logging service requests by telephone and emailProviding coverage for the helpdesk during the absence of the EIC operative and for the Co-ordinator during...

  • Helpdesk Administrator

    5 months ago


    London, United Kingdom TNA Building Services Ltd Full time

    **Job Title: Helpdesk Administrator** **Location: London, United Kingdom** **Employment Type: Full-Time** **Responsibilities**: - **Customer Interaction**: - Address customer queries and service requests efficiently. - **Job Scheduling**: - Coordinate and schedule maintenance jobs. - Utilize scheduling software for optimal job allocation. -...


  • London, United Kingdom paretofm Full time

    **Helpdesk Administrator** **Salary**: £28,000 **Location**: Central London - SW1A Pareto are currently looking for a Helpdesk Administrator to join us on a Full time basis to be based in Central London. **Responsibilities to include but not limited to**: - Actively monitoring open jobs including chasing engineers for updates and allocating jobs to...

  • Helpdesk Administrator

    5 months ago


    London, United Kingdom Compass Group Full time

    **What you'll be doing**: We're currently recruiting a dedicated Helpdesk Administrator to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 40 hours per week. As a Helpdesk Administrator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress...

  • Helpdesk Administrator

    5 months ago


    London, United Kingdom Equans Full time

    **Requisition ID**: 54933 **Domain**: Other/Other **Contract type**: Permanent **Schedule**: Full-Time Equans is a renowned energies & services contractor and a proud member of the Bouygues global industrial group. Our expertise spans the design, construction, and maintenance of buildings and critical infrastructure worldwide. We currently have an...


  • South West London, United Kingdom CV-Library Full time

    Facilities Helpdesk Administrator- South West London- 36k- Plus Package My client a well known Facilities and Management Company who specialise in Luxury Retail are currently recruiting for an experienced Facilities Helpdesk Administrator to service a Prestigious Contract in South West London. The ideal candidate will have experience in planned and...

  • Helpdesk Administrator

    2 months ago


    London, United Kingdom ABM UK Full time

    JOB TITLE: Helpdesk AdministratorLOCATIONS: 14 Pier Walk, SE10 0ESSHIFT PATTERN: Monday to Friday, 8-5SALARY: £29428.35 Annually ROLE OVERVIEW AND PURPOSEThe Helpdesk Administrator will be responsible for the logging, allocating, progressing, chasing & completion of faults on the contract.The post holder will be required to deal with various FM challenges...


  • South West London, United Kingdom GH Engage Limited Full time

    Facilities Helpdesk Administrator- South West London- 36k- Plus PackageMy client a well known Facilities and Management Company who specialise in Luxury Retail are currently recruiting for an experienced Facilities Helpdesk Administrator to service a Prestigious Contract in South West London. The ideal candidate will have experience in planned and reactive...


  • London, United Kingdom AWD Recruitment Limited Full time

    Customer Service Administrator / Helpdesk Coordinator who has excellent time-management, administrative, organisational, communication and delegation skills is required for a busy office in Central London. **SALARY**: £30,000 per annum **LOCATION**: London **JOB TYPE**: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a...


  • London, United Kingdom The Ivy Collection - Support Office Full time

    **Maintenance Helpdesk Administrator** **Purpose of Role** The Maintenance Helpdesk Administrator plays a crucial role in coordinating and managing maintenance requests and activities within the company. They are responsible for handling incoming maintenance requests, scheduling repairs and inspections, and ensuring timely resolution of issues. The...


  • London, United Kingdom Capstone Facilities Services Ltd Full time

    We are looking for a Facilities & Helpdesk Administrator to join our team at Capstone. Our working environment is fast paced, with each day bringing new challenges. Therefore, strong organisational skills are essential to succeed. This role will be centred around the Maintenance side of our business, and you will be offering support to our Engineering...

  • Helpdesk Administrator

    5 months ago


    London, United Kingdom Ballymore Full time

    **Helpdesk Administrator - Permanent, Marsh Wall, E14** **Hours**:Mon-Fri, 40 hours per week, 08:30-17:30 **Your new role**: Ballymore is an independently-minded property developer with a multi award-winning portfolio of some of Europe’s largest urban development projects. We’re powered by our people - it’s what makes Ballymore, Ballymore. This...


  • London, United Kingdom EMCOR UK Full time

    **Duties/Responsibilities**: **We are currently recruiting for a Helpdesk Administrator to join our team in London Canary Wharf working Monday - Friday 40 hours per week 08:00am - 17:00pm.** **Job Purpose**: Receive calls via the helpdesk and support the production of a plan of maintenance activities within a defined area. To undertake the subsequent...

  • Helpdesk Coordinator

    6 months ago


    London, United Kingdom Omni RMS Full time

    **Helpdesk Administrator** **Permanent, Full Time** **Salary: £28,000 - £30,000** **Location: Baker Street, London. NW1 5RS (office based Mon-Fri)** We are recruiting for an experienced Helpdesk Administrator to join our facilities helpdesk on the Transport for London hard FM contract. They will log and create new job orders, assign them to the...