Band 2 Administrator/clinic Co-ordinator
3 months ago
**Job summary**:
We are looking to recruit an Administrator/Clinic Co-ordinator to join our team. You will assist in the provision of an effective administrative service to support the department/team, includes the coordination of Clinics. You will be required to undertake a variety of clerical tasks including:
- Word processing and creating basic documents.
- Managing department Clinics to include co ordination of patient appointments.
- Data input, accurately inputting data using a variety of Trust IT systems in a timely way.
- Undertake filing, photocopying, scanning of documents as required.
- Answering the telephone and taking messages, dealing with them in a timely and efficient way and referring as appropriate.
- Receive and open incoming post and take action as required.
- Review and action electronic correspondence and disseminate appropriately.
**Main duties, tasks & skills required**:
- Co ordination of patient appointments
- Create documents/spreadsheets/reports as required using IT systems.
- Use Trust IT systems to input electronic data as required.in line with Trust policy.
- To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries.
- Receiving and dealing with telephone enquiries as appropriate.
- Analyse and extract complex data sets from a number of different sources.
- To ensure post is opened daily and dealt with accordingly.
- Arrange meetings and appointments as necessary.
- To assist colleagues as directed by the Supervisor/Line Manager in times of pressure at work.
- Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department.
- Photocopying, scanning and filing letters and documents as required.
Further further details please see attached Job Description.
**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
**Job description**:
*Please Note*: For a detailed job description for this vacancy, please see attached Job Description*
**Person specification**:
**Qualifications**:
**Essential**:
Good General Education (e.g. GCSE English and Maths A-C GCSE LEVEL 9-4
Business Administration NVQ level 3 or equivalent experience in an Administrative environment
**Experience**:
**Essential**:
Experience of dealing with the Public/Customer service experience
Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
Experience of using IT systems
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