Band 3 Clinic Booking Co-ordinator

4 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
To work as part of a team providing comprehensive Administration / Co-ordination support to clinical services, ensuring this is patient focused and patients receive a compassionate and professional service.

Working in conjunction with colleagues, patients, service users and internal and external stakeholders.

The post holder will work under indirect supervision and will directly contribute to and Co-ordinate the efficient running of the service, ensuring that a seamless approach to patient care is delivered.

**Main duties, tasks & skills required**:
Where required coordinate duties in clinics / departments / satellite areas and ensure staff rotas are appropriately covered
- To schedule patients into clinics using the criteria set out by the Trust and the clinical speciality, identifying capacity shortfalls
- Processing patient appointment attendance using a variety of hospital information systems
- Create documents / spreadsheets / reports as required using IT Systems
- Use Trust systems to input electronic data as required
- To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries
- Receiving and dealing with telephone enquiries as appropriate
- Input and look up data on Trust IT systems in accordance with Trust policy
- Analyse and extract complex data sets from a number of different sources
- Arrange meetings and appointments as necessary
- To assist colleagues as directed by the Supervisor/Line Manager in times of pressure of work
- Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department
- Photocopying, Scanning and filing letters and documents as required
- Receive and open incoming post and take action as required
- Review and action electronic correspondence and disseminate appropriately
- Maintain confidentiality at all time in accordance with Caldicott Guidelines and Data Protection Act

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (eg. GCSE English and Maths 4-9)
- Business Administration NVQ level 3 or equivalent experience in an administrative environment

**Experience**:
**Essential**:

- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using Trust IT systems

  • Band 3 Clinic Booking Co-ordinator

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: To work as part of a team providing comprehensive Administration / Co-ordination support to clinical services, ensuring this is patient focused and patients receive a compassionate and professional service. Working in conjunction with colleagues, patients, service users and internal and external stakeholders. The post holder will work...

  • Band 3 Administrator/Co-ordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced and skilled administrator to join our Nuclear Medicine department as a Band 3 Administrator/Co-ordinator. This is an exciting opportunity to work in a busy and dynamic environment, providing administrative support to the booking team.Key ResponsibilitiesBook Nuclear Medicine scans cross-site, liaising with...

  • Band 3 Administrator/Co-ordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced and skilled administrator to join our Nuclear Medicine department as a Band 3 Administrator/Co-ordinator. This is an exciting opportunity to work in a busy and dynamic environment, providing administrative support to the booking team.Key ResponsibilitiesBook Nuclear Medicine scans cross-site, liaising with...

  • Band 3 Booking Co-ordinator Liver Medicine

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen within the liver unit at the QEHB for a booking co-ordinator to join the team in a full time permanent position. The Liver and Hepatobiliary Unit is the largest specialist Liver Unit in Europe. Liver Unit activity includes management of patients with acute and chronic liver diseases including those who will...

  • Band 3 Booking Co-ordinator Liver Medicine

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen within the liver unit at the QEHB for a booking co-ordinator to join the team in a full time permanent position. The Liver and Hepatobiliary Unit is the largest specialist Liver Unit in Europe. Liver Unit activity includes management of patients with acute and chronic liver diseases including those who will...

  • Band 3 Booking Co-ordinator Liver Medicine

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    An exciting opportunity has arisen within the liver unit at the QEHB for a booking co-ordinator to join the team in a full time permanent position. The Liver and Hepatobiliary Unit is the largest specialist Liver Unit in Europe. Liver Unit activity includes management of patients with acute and chronic liver diseases including those who will undergo liver...

  • Band 3 Outpatient Booking Co-ordinator-cardiology

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for an Outpatient Booking Co-ordinator (OPBC) to join the Cardiology Department at the Queen Elizabeth Hospital (QEH), University Hospital Birmingham NHS Trust. At the QEH Cardiology is one of the largest outpatient services specialising in adult congenital heart disease (ACHD), interventional cardiology,...

  • Band 3 Podiatry Co-ordinator

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: A dynamic team member is required to work as part of the Solihull Community Podiatry Service, providing comprehensive Administration & Co-ordination support to clinical services. This post will work in conjunction with colleagues, patients, service users as well as internal and external stakeholders. The post holder will work under...

  • Band 3 Ward Services Co-ordinator

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: This is an exciting opportunity to come and join the Maternity Team at Birmingham Heartlands Hospital. We are looking for a highly motivated individual who will act as an integral part of the team. The post holder will work to ensure that there is a seamless approach to the provision of non-clinical services, ensuring a high quality service...

  • Band 3 Administrator/Co-ordinator

    1 week ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrator/Co-ordinator to join our Nuclear Medicine department booking team. The successful candidate will be responsible for providing a full administration/coordination and cross-site Nuclear Medicine booking service, working in conjunction with colleagues, service users, and stakeholders...

  • Band 3 Ward Service Co-ordinator

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Applications are invited to a post in Acute Medicine at Birmingham Heartlands Hospital on AMU SS/Ward 20 as a Ward services Co-ordinator. Successful applicants will join our dynamic team. AMU SS/Ward 20 is a 47 bedded short stay ward. Our philosophy has always been to provide the highest quality care to all. Acute Medicine at BHH is a busy...

  • Band 2 Appointment Co-ordinator

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen to work in the fast paced Appointment Centre based on Melchett Road, Kings Norton, as an Appointment Co-ordinator. There are 2 x 25 hour per week posts available. The hours of work will be - Post 1) 08.00-13.00 Monday to Friday - Post 2) 13.00 - 18.00 Monday to Friday. As part of a large team of...

  • Band 3 Booking Coordinator-oncology and Haematology

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: The successful post holder will be joining Oncology/Haematology patient pathway co-ordinators team with the responsibility of co-ordinating outpatient and inpatient treatments ensuring patients are booked within cancer target wait times. Amongst other requirements excellent communication skills are required as this role is based in a fast...

  • Band 3 Clinical Trial Administrator

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job summary We wish to appoint a band 3 clinical trials administrator to assist in the co-ordination and delivery of clinical research studies in the intensive care unit, emergency department, hyperacute stroke unit and trauma centres at the QEHB hospital in Birmingham. The clinical trials administrator will be part of a team including other clinical...

  • Band 3 Live Donor Co-ordinator Administrator

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for an Administrator / Co-ordinator to join the Renal Department at the Queen Elizabeth Hospital, University Hospital Birmingham. You will be required to work as part of a team providing comprehensive Administration / Co-ordination support to clinical services, ensuring this is patient focused and patients...

  • Band 5 Clinical Trials Co-ordinator

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are seeking a pro-active individual whose skills will enable them to fulfil the roles responsibilities efficiently. Key duties include maintaining clinical trial study documentation and approaching and recruiting patients and healthy volunteers to the NIHR BioResource as well as taking blood and tissue samples. **Main duties, tasks &...

  • Band 3 Ward Services Co-ordinator

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for a full-time Ward Services Co-ordinator to join our already established team on the Medical Assessment Unit (MAU) at Heartlands Hospital. The post holder will work as an integral part of the clinical team ensuring that there is a seamless approach to the provision of non-clinical services, ensuring a high quality service...

  • Band 7 Slt Special School Co-ordinator

    5 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    **Come and join our Children’s SLT team in Birmingham**: a vibrant multicultural city! Do you have established clinical and leadership skills or the aptitude and passion to develop these in a dynamic working environment? Are you passionate about integrated working, functional outcomes for children, enabling education staff and parents and supporting your...

  • Band 5 Clinical Trials Co-ordinator

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: **Main duties, tasks & skills required**: The role of the Clinical Trials Co-ordinator is to assist in the provision of a clinical trial service within University Hospital Birmingham NHS Foundation Trust (the Trust) Research Teams. As a Research Worker you will be responsible for assessing and managing the care pathways for patients and...

  • Band 3 Senior Booking Clerk

    4 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    1 x Band 3 Senior Booking Clerk - Fixed term contract/Secondment for 9 months We are looking for enthusiastic, hard-working staff members to work in our busy Central Booking Service (CBS) within the Children and Families Division. The main duties for the post holder will be to provide support to the Central Booking Service and Operational Team Leader in...