Outpatients Senior Administration Assistant
7 months ago
To ensure patients receive Outpatient, Routine, Urgent, Suspected Cancer and MDT appointments in a timely manner through tracking patients along their pathway, co-ordinating hospital appointments in line with the booking requirements of the Trust.
To ensure patients receive all relevant information in a timely accurate and effective way.
To ensure all data relating to patients is captured in a timely and accurate manner.
To provide a customer focused booking service.
To provide reception services to relevant areas in a professional, understanding and courteous manner.
To use Trust information systems for the recording and reporting of clinical and performance data in accordance with the Trusts IT Strategy.
To proactively manage waiting times for individual routine and cancer patients to ensure targets are not breached by negotiating patient management arrangements with responsible staff and directly with patients themselves.
Work to reporting deadlines and inform line managers in advance of potential problems and breaches.
Ensuring Data Accuracy
To be proficient in the use of CareFlow PAS.
Maintain a high level of knowledge of national Cancer Waiting Times (CWT) Targets and Guidance, and 18 week RTT.
Negotiate with other departments of the Trust to ensure that patient appointments are booked to meet national and local waiting time targets. Liaise with clinicians and their secretaries regarding issues with clinics.
Inform potential patient breaches to the relevant managers within Outpatients, CBU and Cancer Services where appropriate.
Negotiate and co-ordinate appointments with patients in line with national RTT standards.
Have an understanding of the Trust Patient Access Policies particularly in reference to the management of routine and cancer patients, and understand the responsibilities within.
To ensure all administrative processes are dealt with in accordance with the Trust’s Access Lists Policies.
To maintain the Patient Administration System (CareFlow) as required ensuring accuracy and timely data quality in accordance with Trust protocols.
To update patient information using the Summary Care Record.
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Our Board have recently agreed a new vision statement - “Outstanding Care Personally Delivered” - stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
For further details regarding the job role please see the attached Job Description and Person Specification.
Previous applicants need not apply.
-
Outpatients Senior Administration Assistant
7 months ago
Lincoln, United Kingdom United Lincolnshire NHS Health Trust Full time**1. Job Details** Outpatients Senior Administration Assistant **Job title**: Band 3 **Current Job grade**: Outpatient Support Manager **Reports to (Title)**: Clinical Support Services **CMT**: Outpatients Appointment Services **Department/Ward**: **Location/Site**: **2. Job Purpose** - To ensure patients receive Outpatient, Routine, Urgent, Suspected...
-
Outpatient Services Assistant
3 weeks ago
Lincoln, Lincolnshire, United Kingdom United Lincolnshire Teaching Hospitals NHS Trust Full timeRole OverviewThe Senior Administration Assistant will play a key role in supporting the Outpatients Department at United Lincolnshire Teaching Hospitals NHS Trust. This exciting opportunity will involve providing high-quality administrative support, coordinating appointments, and acting as the first point of contact for patients.We are looking for an...
-
Senior Administrative Assistant
7 months ago
Lincoln, United Kingdom United Lincolnshire NHS Health Trust Full time**Job overview** - **Outpatients Senior Administration Assistant - Band 3**: - **Full Time 37.5 hours - Permanent**: - **Based at Lincoln County Hospital**: - **Salary Banding £22,816 - £24,336**: - **Monday to Friday 8.30-5.00PM** This is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire...
-
Fixed Term
7 months ago
Lincoln, United Kingdom United Lincolnshire NHS Health Trust Full time**Job overview** This is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire Hospitals NHS Trust based at Lincoln County Hospital. The Outpatient Appointment Services is looking to recruit Outpatient Senior Administration Assistants within our department to support the booking of patients waiting...
-
Outpatients Senior Administration Assistant
7 months ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeThis is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire Hospitals NHS Trust at Lincoln County or Pilgrim Hospital, Boston. The Outpatient Appointment Services is looking to recruit Outpatient Senior Administration Assistants within our department to support the booking of patients waiting for...
-
Outpatients Senior Administration Assistant
7 months ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeThis is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire Hospitals NHS Trust based at Lincoln County Hospital. The Outpatient Appointment Services is looking to recruit Outpatient Senior Administration Assistants within our department into substantive full-time roles. The role involves reception...
-
Outpatients Senior Administration Assistant
6 months ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timePrevious applicants need not apply. This is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire Hospitals NHS Trust based at Lincoln County Hospital. The Outpatient Appointment Services is looking to recruit Outpatient Senior Administration Assistants within our department into substantive full-time...
-
Outpatients Senior Administration Assistant
7 months ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeThis is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire Hospitals NHS Trust based at Lincoln County Hospital. The Outpatient Appointment Services is looking to recruit Outpatient Senior Administration Assistants within our department into substantive full-time roles. The role involves reception...
-
Senior Administration Assistant
2 weeks ago
Lincoln, Lincolnshire, United Kingdom United Lincolnshire Teaching Hospitals NHS Trust Full timeJob Title: Senior Administration AssistantSalary: £24,071 - £25,674 per annum (dependent on experience)Location: Lincoln County HospitalThis is an exciting opportunity to join our highly motivated Booking and Reception teams at United Lincolnshire Teaching Hospitals NHS Trust. As a Senior Administration Assistant, you will play a vital role in providing...
-
Outpatient Team Lead
7 months ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeBand 7 Team Lead for Outpatient Services - Lincoln and Boston A fantastic opportunity has arisen for dedicated Band 7 Physiotherapists to join the Outpatient Physiotherapy service at United Lincolnshire Hospital Trust. We are currently seeking an experienced physiotherapist to lead the outpatient team at both Lincoln and Boston sites, who has a specialist...
-
Senior Nurse Practitioner
2 weeks ago
Lincoln, Lincolnshire, United Kingdom NHS Full timeAbout the RoleThis full-time position involves working 37.5 hours per week across flexible shift patterns, providing exceptional care to patients in the Outpatients department. The successful candidate will be responsible for ensuring that standards of patient care are consistently maintained and promoting the well-being and interests of all patients,...
-
Administrative Support Officer
3 weeks ago
Lincoln, Lincolnshire, United Kingdom United Lincolnshire Teaching Hospitals NHS Trust Full timeJob SummaryPursue a challenging career as a Senior Administration Assistant in the dynamic healthcare sector with United Lincolnshire Teaching Hospitals NHS Trust. We are seeking an organized and dedicated individual to provide high-quality administrative support to the Outpatients Department, ensuring seamless day-to-day operations.This role will commence...
-
Senior Healthcare Coordinator
3 weeks ago
Lincoln, Lincolnshire, United Kingdom United Lincolnshire Teaching Hospitals NHS Trust Full timeJob DescriptionAs a Senior Administration Assistant at United Lincolnshire Teaching Hospitals NHS Trust, you will play a vital role in ensuring the smooth operation of our Outpatients Department. Your primary responsibility will be to provide high-quality administrative support, coordinating appointments and acting as the first point of contact for...
-
Administrative Assistant
7 months ago
Lincoln, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full timeWe are looking to appoint a well organised, highly motivated and enthusiastic individual into the role of Administrative Assistant within our friendly Lincoln Community Mental Health Teams. We are seeking an individual who is enthusiastic, compassionate, flexible and creative in their approach, who can work alongside a variety of team members to provide...
-
Administrative Support Specialist
2 weeks ago
Lincoln, Lincolnshire, United Kingdom United Lincolnshire Teaching Hospitals NHS Trust Full timeJob Summary: Administrative Support SpecialistSalary Range: £24,071 - £25,674 per annumDepartment: Outpatients Department, United Lincolnshire Teaching Hospitals NHS TrustWe are seeking an experienced Administrative Support Specialist to join our team. In this role, you will provide administrative support to the Outpatients Department, ensuring efficient...
-
Senior Registered Nurse
2 weeks ago
Lincoln, Lincolnshire, United Kingdom NHS Full time**Job Overview:**Circle Health Group is seeking an experienced Senior Registered Nurse to join our team in the Outpatients department. This full-time role comes with a competitive salary of up to £37,834 per annum and offers excellent benefits.Main Responsibilities:To ensure high-quality patient care is consistently maintained in accordance with operational...
-
Nurse Practitioner
5 days ago
Lincoln, Lincolnshire, United Kingdom NHS Full timeThe Lincoln Hospital is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics.As a Senior Registered Nurse, you will be responsible for delivering high-quality patient care in our Outpatients department. This role involves ensuring that standards of patient care are consistently...
-
Senior Project Administrator
4 days ago
Lincoln, United Kingdom Benjamin Edwards Ltd Full time**Senior Project Administrator - Lincoln - £25k - £35k & benefits** A local international company is recruiting for a Senior Project Administrator to join their team based in Lincoln. This is a tactical role where you will assist the teams with administrative planning and forecasting tasks to support new product introduction. **The role of Senior Project...
-
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeThis is an exciting opportunity to join the maternity team in an administrative role. You will support the midwifery education team, matrons and specialist midwives. This is a busy, Trust wide role, and will require the post holder to work as part of a team but also be happy to work alone during periods where midwifery staff are required to work...
-
Administration Team Leader
6 months ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeBand 4, Orthotics Administration Team Lead (37.5 hours per week) Within therapies we have an brand new opportunity for a B4 Administration team leader to oversee the administration teams at our four main orthotic departments. The job involves supporting therapy services to maintain and develop the interface between ULHT and our contracted provider. The role...