Outpatients Senior Administration Assistant

5 months ago

Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full time

This is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire Hospitals NHS Trust based at Lincoln County Hospital.

The Outpatient Appointment Services is looking to recruit Outpatient Senior Administration Assistants within our department into substantive full-time roles.

The role involves reception duties, dealing with patients face to face and by telephone, booking both new and follow up appointments ensuring national and local targets are always adhered to, liaising with GP’s and other health care professionals both internally and externally.

In return, we will support your personal development and continued professional development and offer you to be part of our team. The NHS also offers one of the most competitive benefits packages with regards to Annual Leave, Pensions, and a comprehensive range of NHS Discounts.

The hours available are Monday to Friday 8.30-5.00PM which can be discussed at interview.

The United Lincolnshire Hospitals NHS Trust was formed in April 2000 by the merger of the three former acute hospital trusts in Lincolnshire, creating one of the largest Trusts in the country.

We invest around £18 million each year in improving our clinical services by replacing and upgrading medical equipment, modernising estate and facilities and improving information and technology infrastructure. Each year, we treat more than 180,000 accident and emergency patients and carry out more than 69,000 procedures.

Excellent Postgraduate and library facilities are available. The Trust is an equal opportunities employer.

We have excellent schooling and colleges within Lincolnshire as well as affordable housing.

We also have many great attractions to visit in Lincoln such as Lincoln Castle and the famous Lincoln Cathedral where movies such asThe Da Vinci Code and The Young Victoriahave been filmed there.Like many of the medieval cathedrals of England it was built in the Gothic style. It was the tallest building in the world for 238 years, and the first building to hold that title after the Great Pyramid

Applicants must have GCSE Grade C and above in Maths and English or equivalent qualification. Experience of customer care. Experience of working in an office environment, Experience of using Microsoft Excel and Words.

A professional, positive understanding of others attitudes as well as providing outstanding care to our patients at all times is essential, as is the ability to prioritise your own work loads

Able to work on your own and use your own initiative, work under pressure and well as part of a team.

It’s essential you can work to tight deadlines and have the ability and willingness to work flexibly.

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