Visitor Experience Officer
6 months ago
Have you got fantastic customer service skills? Are you a creative individual who has a passion for marketing and communications? We’d love you to bring your skills to the biggest conservation charity in Europe. With engaging stories to tell, there’s always something to share with our visitors, and it will be you job to make sure we’re doing that all year round.
Level 3 Welsh language competency is essential
Oes gennych chi sgiliau gwasanaeth cwsmeriaid gwych? Ydych chi'n unigolyn creadigol sydd ag angerdd am farchnata a chyfathrebu? Byddem wrth ein bodd i chi ddod â'ch sgiliau i'r elusen gadwraeth fwyaf yn Ewrop. Gyda straeon difyr i'w hadrodd, mae rhywbeth i'w rannu gyda'n hymwelwyr bob amser, a chi fydd gwneud yn siŵr ein bod yn gwneud hynny drwy gydol y flwyddyn.
Mae cymhwysedd Cymraeg Lefel 3 yn hanfodol
What it's like to work here:The dominating stone façade of Penrhyn Castle hides more than just its internal red-brick construction. Built in the early 19th century, its formidable architecture, opulent interiors and fine art collection lean on a long history of sugar and slate fortunes, social unrest and the longest-running industrial dispute in British history.
mae ffasâd carreg flaenllaw Castell Penrhyn yn cuddio mwy na'i adeiladwaith brics coch mewnol yn unig. Wedi'i adeiladu ar ddechrau'r 19eg ganrif, mae ei phensaernïaeth aruthrol, y tu mewn ysblennydd a'r casgliad celf gain yn pwyso ar hanes hir o ffawd siwgr a llechi, aflonyddwch cymdeithasol a'r anghydfod diwydiannol hiraf yn hanes Prydain.
What you'll be doing:As a Visitor Experience Officer, you’ll be responsible for the delivery of effective interpretation and engaging programming to deliver a year round offering of events at the property. Working alongside the Visitor Experience Manager, you’ll develop engaging and meaningful interpretation that can teach, move and inspire our visitors.
Understanding how and why we engage our supporters is key. Working with our spirit of place, you’ll work with the visitor welcome team to link everything we do back to our cause and the on-going work we do. You’ll deliver high standards of presentation at the property, and ensure all our communications with our visitors, from the first click on the website, to the posters and signs around the property are clear and consistent. As a champion of exceptional visitor experiences, you’ll join a high performing team and will regularly be involved in the duty management rota helping run the visitor operation.
**Please also read the full role profile attached to this advert.**
Fel Swyddog Profiad Ymwelwyr, byddwch yn gyfrifol am ddarparu rhaglenni dehongli ac ymgysylltu effeithiol i ddarparu cynnig blwyddyn o ddigwyddiadau yn yr eiddo. Gan weithio ochr yn ochr â'r Rheolwr Profiad Ymwelwyr, byddwch yn datblygu dehongliad deniadol ac ystyrlon a all addysgu, symud ac ysbrydoli ein hymwelwyr.
Mae deall sut a pham rydym yn ymgysylltu â'n cefnogwyr yn allweddol. Gan weithio gyda'n hysbryd lle, byddwch yn gweithio gyda'r tîm croesawu ymwelwyr i gysylltu popeth a wnawn yn ôl i'n hachos a'r gwaith parhaus a wnawn. Byddwch yn cyflwyno safonau uchel o gyflwyniad yn yr eiddo, ac yn sicrhau bod ein holl gyfathrebu â'n hymwelwyr, o'r clic cyntaf ar y wefan, i'r posteri a'r arwyddion o amgylch yr eiddo yn glir ac yn gyson. Fel hyrwyddwr profiadau eithriadol i ymwelwyr, byddwch yn ymuno â thîm sy'n perfformio'n dda a byddwch yn cymryd rhan yn rheolaidd yn y rota rheoli dyletswydd gan helpu i redeg gweithrediad yr ymwelwyr.
**Darllenwch hefyd y proffil rôl llawn sydd ynghlwm wrth yr hysbyseb hon.**
Who we're looking forIt’s a significant role at a busy property and we need someone who can take on a challenge. To deliver this role successfully, you’ll need to have:
- Excellent people skills, enabling strong relationships, both externally and internally
- Experience of working to multiple deadlines and managing own workload
- Outstanding organisation and planning skills, and a good eye for detail
- Understanding of the aims and ethos of the National Trust
- Excellent communication skills, both verbal and written
- A hard working approach, be committed and a team player
- Knowledge of relevant Health & Safety procedures
Mae'n rôl bwysig mewn eiddo prysur ac mae arnom angen rhywun a all ymgymryd â her. Er mwyn cyflawni'r rôl hon yn llwyddiannus, bydd angen i chi feddu ar:
- Sgiliau pobl ardderchog, gan alluogi perthnasoedd cryf, yn allanol ac yn fewnol
- Profiad o weithio i sawl dyddiad cau a rheoli llwyth gwaith eich hun
- Sgiliau trefnu a chynllunio rhagorol, a llygad da am fanylion
- Dealltwriaeth o nodau ac ethos yr Ymddiriedolaeth Genedlaethol
- Sgiliau cyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
- Dull gweithio'n galed, bod yn ymrwymedig a chwaraewr tîm
- Sgiliau TG cryf - Microsoft Office, yn ogystal â chymwysiadau gwe a chyfryngau cymdeithasol
- Gwybodaeth am weithdrefnau Iechyd a Diogelwch perthnasol
The packageThe Natio
-
Office Junior
5 months ago
Bangor, United Kingdom Boyd Rice Solicitors Ltd Full timeOffice junior required to join our growing Practice in Bangor. **Responsibilities**: - Answer and direct phone calls in a polite and professional manner - Greet and assist visitors to the office - Perform clerical duties, such as filing, photocopying, and scanning documents - Date stamp all post, handle all post generally. - Assist with organizing and...
-
Office Administrator
5 months ago
Bangor, United Kingdom Boyd Rice Solicitors Ltd Full timeFull time administrator required to join our growing Practice in Bangor. **Responsibilities**: - Answer and direct phone calls in a polite and professional manner - Greet and assist visitors to the office - Perform clerical duties, such as filing, photocopying, and scanning documents - Date stamp all post, handle all post generally. - Assist with...
-
Office Assistant
5 months ago
Bangor, United Kingdom Scent From Ireland Full timeAs an Office Assistant at Scent From Ireland, you will play a pivotal role in ensuring the smooth and efficient operation of our office. You will be responsible for performing a variety of administrative and clerical tasks, providing support to our team, and helping to maintain a productive and organized work environment. This is an excellent opportunity for...
-
Office Administrator
5 months ago
Bangor, United Kingdom BCR Wales Full time**JOIN OUR TEAM IN OUR 50th YEAR!** BCR Wales are one of the leading suppliers of EPOS solutions, ICRTouch software, Digital Signage, Warewash equipment, Ice Machines and CCTV systems to the hospitality and retail sectors, across North and Mid Wales, Cheshire, and Merseyside. For 50years we have been providing sales and support services to ensure our...
-
Medical Office Coordinator
1 week ago
Bangor, Gwynedd, United Kingdom Betsi Cadwaladr University Health Board Full timeAbout the RoleAs a Medical Office Coordinator at Betsi Cadwaladr University Health Board in North Wales, you will play a vital role in providing administrative support to our medical team.Key ResponsibilitiesYou will be responsible for receiving and directing visitors and relatives in a professional and courteous manner.You will answer the telephone, convey...
-
Office Administrator
5 months ago
Bangor, United Kingdom Nominate Recruitment Full time**Job Title: Administrator - Part Time** **Location: Bangor** **Salary and Benefits: £13.00- £15.00 per hour** **Hours of work: 9am-1pm Mon to Fri - Office Based.** **The role will be considered on a Temp to Perm basis or Permanent.** **The Right role**: **RECEPTION** - Answering telephone - Taking and logging Card payments - Taking rent payments at...
-
Placements Officer
7 months ago
Bangor, United Kingdom Bangor University Full timeThe ability to communicate in Welsh is essential for this post. Applications will also be considered to carry out this role on a part-time or job share basis. Applications will only be accepted via our on-line recruitment website, jobs.bangor.ac.uk. Committed To Equal Opportunities. Overview To work closely with the Student Administration Manager to...
-
General Assistant
5 months ago
Bangor, United Kingdom Omniplex Full timeThis multi functional role includes all duties at the Box office, Concessions and Floor. High levels of customer service and product knowledge will be required through supplying information, dealing efficiently with queries and assisting patrons wherever possible. General Floor Staff are responsible for promoting effective visitor services. Typical work...
-
General Assistant
6 months ago
Bangor, United Kingdom Omniplex Full timeThis multi functional role includes all duties at the Box office, Concessions and Floor. High levels of customer service and product knowledge will be required through supplying information, dealing efficiently with queries and assisting patrons wherever possible. General Floor Staff are responsible for promoting effective visitor services. Typical work...
-
Research Officer
5 months ago
Bangor, United Kingdom Bangor University Full timeApplications are invited for the above full-time Post-doctoral research post working in the laboratory of UKRI Future Leader Fellow Dr Chris Staples, within the North West Cancer Research Institute, School of Medical and Health Sciences. The project will involve in-depth analysis of post-replicative repair mechanisms in cancer cell lines, employing many...
-
Admissions Officer
7 months ago
Bangor, United Kingdom Bangor University Full timeApplications are invited for the above permanent, full time roles in the University’s central Admissions Team. The ability to communicate through the medium of Welsh or demonstrate a commitment to learn to a specified level is essential for this post. Committed To Equal Opportunities Purpose of the Job Main **Responsibilities**: - To regularly report...
-
Research Officer in Pharmacoeconomics
7 months ago
Bangor, United Kingdom Bangor University Full timeAdvert Text Bangor University is seeking to appoint a Research Officer to its Centre for Health Economics and Medicines Evaluation (CHEME). Applications are invited from post-doctoral researchers with an existing track record of research, to join the Pharmaceutical Economics, Policy and Prescribing Research (PEPPER) group within CHEME. Committed To Equal...
-
General Assistant
5 months ago
Bangor, United Kingdom Omniplex Full timeThis multi functional role includes all duties at the Box office, Concessions and Floor. High levels of customer service and product knowledge will be required through supplying information, dealing efficiently with queries and assisting patrons wherever possible. General Floor Staff are responsible for promoting effective visitor services. Typical work...
-
Receptionist/facilities
5 months ago
Bangor, United Kingdom Pertemps Network Group Full time**Receptionist/Facilities**: - 058204763**£14.32 Per Hour** - Full Time**Temporary** **Bangor, Gwynedd** **Administration** **Job Description**: - We are looking for an experienced Receptionist/Facilities Assistant for an immediate start ongoing temporary assignment based in Bangor. - As a Receptionist/Facilities Assistant you will provide day to day...
-
Research Officer
5 months ago
Bangor, United Kingdom Bangor University Full timeSpecific duties for this role will include: Supporting the Programme Manager in the set up and delivery of the SPACES randomised controlled trial. Acting as a point of contact for mental health trusts in England and Health Boards in Wales to oversee trial conduct from set-up to close-down. In conjunction with the workstream leads, carry out a process...
-
Childrens Booking Office Coordinator
3 weeks ago
Bangor, Gwynedd, United Kingdom Betsi Cadwaladr University Health Board Full timeJob OverviewAn exciting opportunity has arisen for an Emergency Department Receptionist/Administrative Assistant to join the Emergency Care Directorate's Administration Team at Betsi Cadwaladr University Health Board.This is a permanent position with a competitive salary and benefits package.The successful candidate will be the first point of contact for...
-
Childrens Booking Office Administrator
3 weeks ago
Bangor, Gwynedd, United Kingdom Betsi Cadwaladr University Health Board Full timeJob OverviewAn exciting opportunity has arisen for an Emergency Department Receptionist/Administrative Assistant to join the Emergency Care Directorate's Administration Team at Betsi Cadwaladr University Health Board.This is a permanent position with a competitive salary and benefits package.The successful candidate will be the first point of contact for...
-
Marketing and Recruitment Clerical Officer
6 months ago
Bangor, United Kingdom Bangor University Full timeApplications are invited for a permanent full time Marketing and Recruitment Clerical Officer role working in the College of Science and Engineering. The appointee will be primarily based in one of the three academic Schools but will have the opportunity to work as part of the wider College Marketing and Recruitment Team in support of cross school...
-
Postdoctoral Research Officer in Hydroclimatology
5 months ago
Bangor, United Kingdom Bangor University Full timeApplications are invited for the role of Postdoctoral Research Officer in Hydroclimatology. The post is within the School of Ocean Sciences, on a UKRI NERC-funded research project on ‘Greenland ice marginal lake evolution as a driver of ice sheet change - how important are rising lake temperatures?’. Duties will include leading a modelling-focused...
-
Customer Experience Advisor
2 months ago
Bangor, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Bangor, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...