Customer Experience Consultant
5 days ago
_**Ready to join the largest car company in the world?**_
We are currently recruiting for a Car Sales Executive to join our Toyota Dealership in Swansea.
**Role info**:
**Customer Consultant**
**Swansea**
**£25,000 - £40,000**
**About us**:
As one of the leading Toyota Centre’s in the UK we are passionate about ensuring our customers are always put first - every day, everywhere.
To achieve this goal, we aim to create an environment for our employees which fosters continued development and encouragement to succeed. We recognise that it is the contributions of our employees that improves our business.
Our aim is to foster a working environment that is both challenging and enjoyable, to promote employee satisfaction.
We are committed to building a diverse workforce and culture - everyone is welcome. Joining us as a Technician offers you the opportunity to thrive. You’ll develop your career with one of the world's most prestigious companies, working alongside some ofthe industry’s best talent. Toyota is the highest ranked Automotive Brand in the world and spends more on R&D than any other company, leading the way in Hybrid engine technology and innovation. We are constantly evolving so there is always something new justaround the corner
**The Customer Consultant role**:
As Customer Consultant, you will create an excellent customer experience by embracing the Toyota customer journey, and acting as an ambassador of the Toyota brand and values.
Focussing on customer satisfaction, you will identify and anticipate the customer’s expectations and needs to ensure their journey is exceptional.
**What your day might look like**:
+ Greeting and welcoming all customers and visitors on arrival into the showroom, and ensuring they are guided to the right person at an early stage in the customer journey
+ Ensuring customers are offered refreshments
+ Encouraging customers to engage with the products and services in a relaxed environment
+ Using in depth product knowledge to guide the customer towards the best choice for them
+ Working with customers in a friendly and open way to identify the most appropriate finance, warranty or insurance package
+ Assisting the customer with understanding our unique in-car technology and how to get the best performance from our Hybrid products.
+ Ensuring opportunities for sales by other teams are followed up by the most appropriate specialist
**About you**:
+ Excellent customer service skills
+ Strong communication skills - easily builds up relationships internally and with customers, pleasant and empathic.
+ Enjoys working to and achieving targets
+ Proactive, with a ‘can-do’ attitude
+ Able to work independently
+ Able to multi-task and switch quickly between tasks
+ Willingness to learn and develop and keep up to date with complex/ technical/product information
+ Strong organisational and prioritisation skills
+ Is a team player. Offers help and support to others
+ Able to take initiative and ownership of issues
**Ready to join the largest car company in the world?**
Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services.
Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectationsand be rewarded with a smile.
We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way.
-
Customer Experience Consultant
3 days ago
Swansea, United Kingdom RecruitmentRevolution.com Full time_Ready to join the largest car company in the world?_ **Role Info**: **Customer Consultant** **Swansea** **£25,000 - £40,000** **Plus Benefits** As one of the leading Toyota Centre’s in the UK we are passionate about ensuring our customers are always put first every day, everywhere. **What a day-to-day might look like**: + Be an expert in Toyota...
-
Customer Sales Consultant
6 months ago
Swansea, United Kingdom FRF TOYOTA Full time**Customer Consultant** **Location **FRF Toyota Swansea **Role Type** Full time **Annual salary** - Salary £25,000 - £40,000 per annum depending on experience, skills and qualifications. **This role is SALARIED**. **Company Benefits** 30 days annual leave (inc. of Bank Holiday) Company contribution pension* Car Benefit Scheme* Cycle to Work...
-
Customer Sales Consultant
7 months ago
Swansea, United Kingdom FRF TOYOTA Full time**Customer Consultant** **Location **FRF Toyota Swansea **Role Type** Full time **Annual salary** - Salary £25,000 - £40,000 per annum depending on experience, skills and qualifications. **This role is SALARIED**. **Company Benefits** 30 days annual leave (inc. of Bank Holiday) Company contribution pension* Car Benefit Scheme* Cycle to Work...
-
Customer Experience Specialist
2 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £22,000 - £28,000As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience with our company. Key responsibilities include:Providing timely and effective responses to customer inquiries.Resolving customer issues in a professional and courteous manner.Working closely with...
-
Customer Experience Specialist
2 weeks ago
Swansea, City and County of Swansea, United Kingdom EE Full timeAbout the JobThis is an exciting opportunity to join our team as a Customer Experience Specialist in Swansea. As a key member of our sales team, you will be responsible for delivering exceptional customer service, working closely with customers to understand their needs and provide tailored solutions.You will have the opportunity to develop your skills and...
-
Customer Experience Manager
2 weeks ago
Swansea, City and County of Swansea, United Kingdom Yolk Recruitment Full timeAbout the RoleThe position of Customer Care Leader at Yolk Recruitment is a fantastic opportunity for a driven individual to take their career to the next level. Working with a well-established financial services organisation with a strong presence in the UK, you will be part of a dynamic team that prides itself on delivering exceptional customer...
-
Customer Experience Representative
2 weeks ago
Swansea, City and County of Swansea, United Kingdom SMART 3 SOLUTIONS Full timeAbout Our Job:As a Customer Experience Representative at Smart 3 Solutions, you will play a critical role in ensuring our customers have a seamless experience with our smart meter installations. Your primary responsibility will be to engage with customers directly in their homes, assisting them in scheduling appointments for installations.Job Summary:This...
-
Customer Experience Strategist
2 weeks ago
Swansea, City and County of Swansea, United Kingdom Yolk Recruitment Full timeAre you a driven individual looking for a step up in your career?We are working with a well-known and well-established financial services organisation with a strong presence in the UK. This organisation is seeking a Customer Care Leader to join their Swansea Branch. Your role as a Customer Care Leader will involve overseeing customer-facing operations,...
-
Customer Experience Specialist
4 weeks ago
Swansea, City and County of Swansea, United Kingdom CEM Day Ltd Full timeAbout UsC.E.M Day Ltd is a leading automotive dealership that has been serving the community since 1926. We are passionate about delivering exceptional customer experiences and pride ourselves on our commitment to excellence.We have an exciting opportunity available for an experienced Customer Aftersales Advisor to join our busy workshop team at Garngoch...
-
Customer Experience Manager
3 weeks ago
Swansea, City and County of Swansea, United Kingdom Yolk Recruitment Full timeAt Yolk Recruitment, we are working with a well-established financial services organisation in the UK.">We are seeking a Customer Care Leader to join their Swansea Branch. If you're a driven individual looking for a step up in your career, this could be an exciting opportunity for you.Your role as a Customer Care Leader will involve:Managing customer...
-
Customer Experience Director
2 weeks ago
Swansea, United Kingdom Yolk Recruitment Full timeAre you a seasoned leader looking for a new challenge? We are seeking a Customer Care Leader to join our team in Swansea. This exciting opportunity will see you manage the Branch on a permanent basis, leading one of our key branches in shaping its success and driving meaningful engagement within the local area.The ideal candidate will have at least five...
-
Customer Service Consultant
6 days ago
Swansea, United Kingdom HSBC Full timeCustomer Service Consultant What you'll do The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers...
-
Director of Customer Experience
2 weeks ago
Swansea, United Kingdom Village Hotels Full timeVillage Hotels**Store Leadership Role**We are seeking experienced leaders to join our team as Starbucks Managers at Village Hotels. This is an excellent opportunity to develop your leadership skills and experience in managing dynamic retail or hospitality environments.**Job Summary**The successful candidate will be responsible for leading a team of staff,...
-
Customer Consultant
7 months ago
Swansea, United Kingdom FRF TOYOTA Full time**Customer Consultant** **Location **FRF Toyota Swansea **Role Type** Full time **Annual salary** - Salary £25,000 - £40,000 per annum depending on experience, skills and qualifications. This role is SALARIED. **Company Benefits** 30 days annual leave (inc. of Bank Holiday) Company contribution pension* Car Benefit Scheme* Cycle to Work...
-
Customer Experience Advocate
3 weeks ago
Swansea, City and County of Swansea, United Kingdom We Buy Any Car Ltd. Full timeAbout Our CompanyWe Buy Any Car Ltd. is a leading car-buying service with a strong presence in the UK market.We are seeking a highly motivated and organised individual to join our team as a Sales Executive.As a Sales Executive, you will be responsible for managing the day-to-day operations of your branch, including buying cars, contacting customers, and...
-
Customer Relations Consultant
7 months ago
Swansea, United Kingdom IQUW Group Full timeOverview: **About us** ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance...
-
Customer Experience Specialist
2 weeks ago
Swansea, City and County of Swansea, United Kingdom Eclipse Recruitment Full timeKey Responsibilities:This is a dynamic role that requires the ability to work well under pressure while maintaining a professional attitude. Key duties include dealing with customer requirements efficiently, managing service enquiries, and upselling capabilities to enhance overall performance.
-
Outbound Customer Experience Specialists
3 weeks ago
Swansea, City and County of Swansea, United Kingdom The Recruitment Co Full timeJob Overview: Customer Service RepresentativeWe are seeking a highly motivated and experienced Customer Service Representative to join our client's team based in the Llansamlet area.Estimated Annual Salary: around £23,796Working Hours: Monday to Friday, 40 hours a weekContract Duration: Full-time, permanent contractAbout the Role:As a Customer Service...
-
Sales and Customer Experience Expert
2 weeks ago
Swansea, City and County of Swansea, United Kingdom EE Full timeJob Title: Sales and Customer Experience Expert£23,504 rising to £24,064 at 9 months, plus potential for additional earnings through commissions.We're seeking a confident and engaging individual who can excel in a sales advisory role. The successful candidate will have strong communication skills, a passion for building relationships, and a knack for...
-
Telephone-Based Customer Experience Expert
3 weeks ago
Swansea, City and County of Swansea, United Kingdom HSBC Careers Full timeWe are looking for a talented individual to fill the role of Contact Centre Support Specialist.This exciting opportunity involves providing telephone-based support to resolve customer queries in a friendly and professional manner.The ideal candidate will possess excellent communication skills, be resilient, and able to work effectively in a busy contact...