Customer Consultant

7 months ago


Swansea, United Kingdom FRF TOYOTA Full time

**Customer Consultant**

**Location **FRF Toyota Swansea

**Role Type** Full time

**Annual salary** - Salary £25,000 - £40,000 per annum depending on experience, skills and qualifications. This role is SALARIED.

**Company Benefits**

30 days annual leave (inc. of Bank Holiday)

Company contribution pension*

Car Benefit Scheme*

Cycle to Work Scheme

Employee Discount

Free eye test with contribution of £49 towards DSE use glasses

Training and on-going development with the Award-Winning Toyota Academy

*conditions apply

**About FRF**

As one of the leading Toyota Centre’s in the UK we are passionate about ensuring our customers are always put first every day, everywhere.

With 4 dealerships in Bridgend, Swansea, Carmarthen and Haverfordwest, FRF are the face of Toyota in Southwest Wales. A family run company whose whole business ethos is based on striving to achieve excellence in all areas of customer service.

**Does this sound like you?**
- Excellent customer service skills. Takes pride in striving for complete customer satisfaction.
- Strong communication skills and enjoys listening and engaging with other people.
- Enjoys working to, and motivated to achieve, challenging sales targets.
- Strong Sales background.
- Able to take initiative and ownership of issues; is proactive, has a ‘can-do’ attitude.
- Able to work independently. Able to multi-task and switch quickly between tasks.
- Strong organisational and prioritisation skills.
- You are a team player who is comfortable learning from and working with others to help and support them.
- Computer literate and tech savvy.
- A proven track record in the delivery of great customer service and experience in a fast-paced environment.

If this sounds like you, send us your CV for consideration.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£40,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme

Schedule:

- 10 hour shift
- Day shift

**Experience**:

- customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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